my iPhone 6 email program will not open

I have an iPhone 6 with software version 12.4.8 . I have recently lost email. When I tap the "Mail" icon, the mail will load for a second, then the screen will go back to the main menu screen. If I try it a second time, the screen goes right back to the main menu. I tried deleting all email accounts, rebooting the phone, and reinstalling the accounts, but it did not work. Help, please!

iPhone 6

Posted on Oct 7, 2020 6:03 PM

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Posted on Oct 7, 2020 7:10 PM

Try deleting the app and then reinstalling it from the App Store. Between the deletion and re - installment of the app, you can shutdown and restart your iPhone as well to ensure a clean installation. See whether that resolves the issue.


Axel F.

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my iPhone 6 email program will not open

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