AirPods Left Side Poor Sound Quality and Battery Problem

I would like to get some inputs regarding my left Airpod as its battery drains faster than the right one wherein I use and charge them at the same time. Also, the sound quality in the left Airpod sounds less than the right one. Does this need to be replaced? I just bought my AirPods Novemeber last year. If there’s anyone who could advise, if a replacement is needed, is it still under warranty?


Thanks for those who will answer and have a great day!

Posted on Oct 8, 2020 2:26 PM

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1 reply

Oct 13, 2020 3:51 PM in response to Crezaldy

Howdy Crezaldy,


We understand the battery of your left AirPod doesn't last as long as the battery of your right one, despite using and charging them at the same time. You also stated that it seems like the sound quality of the left AirPod isn't as good as the quality of the right one. We'd like to address these issues.


Regarding battery life, check out the "Learn About Battery Life" expectations listed in this resource: Charge your AirPods and learn about battery life


The quicker battery drain on your left AirPod may be related to your microphone settings. If you notice this battery drain when using your AirPods on phone calls, you may need to adjust your them. You can do that by following the guidance in the "Set Microphone to left, right, or automatic" section of this article: Adjust the settings of your AirPods


You also mentioned sound quality. You may be able to address that by cleaning your AirPods. This article covers how to do that: How to clean your AirPods and EarPods


Finally, if these issues persist after adjusting settings and cleaning your AirPods, we suggest contacting Apple directly to explore your service options. You can start that process here: Get Support


To check the warranty status of your AirPods, check here: Check Your Service and Support Coverage


Cheers!

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AirPods Left Side Poor Sound Quality and Battery Problem

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