Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Screen Time Passcode Not Working

I tried to turn off screen time on my own device, and it kept saying I put in the wrong passcode, but I'm sure it is right. Then I clicked "Forgot Passcode?" and put in the correct Apple ID and password, but it is not working and just adds another failed attempt. I have tried to change my screen time passcode 17 times now. I am sure that I put in the correct information.

iPad Air 2, iPadOS 13

Posted on Oct 12, 2020 4:41 PM

Reply
Question marked as Best reply

Posted on Oct 12, 2020 5:12 PM

See if anything here helps.


Screen Time passcode reset


If necessary,  you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      

1 reply

Screen Time Passcode Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.