Phone still needs old owners passwords

How come I need the old owners approval and password to be able to download apps?

Posted on Oct 13, 2020 10:06 AM

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LACAllen

Level 8

43,590 points

Posted on Oct 13, 2020 10:30 AM

ashlyn30 wrote:

How come I need the old owners approval and password to be able to download apps?

This suggests the phone was not properly prepared for use by another person.

See >>> https://support.apple.com/en-ca/HT201351

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Top-ranking reply

LACAllen

Level 8

43,590 points

Oct 13, 2020 10:30 AM in response to ashlyn30

ashlyn30 wrote:

How come I need the old owners approval and password to be able to download apps?

This suggests the phone was not properly prepared for use by another person.

See >>> https://support.apple.com/en-ca/HT201351

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Phone still needs old owners passwords

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