You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t look at artists or album songs.

When I search for an artist and try to click on them to look at there songs, it just stays on the search screen. Another issue I have is that when open an artists album it shows the cover art but it doesn’t show the songs.

iPhone XS Max, iOS 14

Posted on Oct 14, 2020 1:41 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2020 1:20 PM

Hello Ebautista2003,


It sounds as though you're able to search Apple Music, but unable to move past the search screen and unable to view songs in an album. Does this issue only happen with Apple Music content, or are you having issues with albums and songs you've purchased from iTunes?


Also, since having this issue have you verified that you're running iOS 14.0.1, have you restarted your device, and have you tested music on another device to see if the same issue occurs?


Update your iPhone, iPad, or iPod touch

Restart your iPhone


Have a great day!

1 reply
Question marked as Top-ranking reply

Oct 19, 2020 1:20 PM in response to Ebautista2003

Hello Ebautista2003,


It sounds as though you're able to search Apple Music, but unable to move past the search screen and unable to view songs in an album. Does this issue only happen with Apple Music content, or are you having issues with albums and songs you've purchased from iTunes?


Also, since having this issue have you verified that you're running iOS 14.0.1, have you restarted your device, and have you tested music on another device to see if the same issue occurs?


Update your iPhone, iPad, or iPod touch

Restart your iPhone


Have a great day!

Can’t look at artists or album songs.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.