macOS 10.15.7 upgrade - Zoom App Crashing

Last week we upgraded to macOS10.15.7 and now we cannot Host "Zoom" conference calls. At about the hour mark, the "host" is logged out and the computer crashes. The Zoom product must be removed from the iMac and the operating system reloaded to restore the computer. HELP! (please)

iMac Line (2012 and Later)

Posted on Oct 14, 2020 5:00 PM

Similar questions

Zoom/Skype freezing on new Macbook pro Catalina 64 bit Having a problem with my new Macbook pro and Zoom/Skype, which are freezing--I sometimes get an "unstable connection" error message. I keep my old Macbook pro (El Capitan) next to the new Mac, and when I switch to the old computer in the middle of a call, the problem disappears. I have updated both Zoom and Skype, but that doesn't seem to make a difference. Need these apps for work (college prof)- Is it because of the switch from 32 to 64 bit? That shouldn't be causing the problem, but I am not a tech person. Any thoughts? C
1576 1
Just Bought a Macbook Air: Zoom Issues I just bought a Macbook Air, it runs the most current version of Catalina, and Zoom keeps crashing. Even after an hour on the phone with tech support and going through blog posts on to fix the issue it still crashes. I'm in a graduate program and I HAVE to have Zoom. Any suggestions beyond going back to a PC?
699 1
Why does Zoom crash my MacBook Pro? Zoom keeps crashing after about 10 minutes. I lose sound on speakers although the mic continues to work. Everything else seems ok, it's just audio output. Then my whole computer starts to crash and go really slow. I'm using a Macbook Pro Retina 15" bought in 2015. I think this may be linked to recent update to Big Sur. And yes I have done a total re-install. There don't appear to be any hardware problems. My Zoom is up to date. My speakers and soundcard work fine with other applications. No issues on my iPad.
1962 11

1 reply

rkaufmann87

Level 10

148,440 points

Oct 14, 2020 5:56 PM in response to ehotzv

Please contact Zoom for support on their product. Verify the version of Zoom you have is designed to run on 10.15.7

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

macOS 10.15.7 upgrade - Zoom App Crashing

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up