Unable to send text messages (including to non apple phones) and unable to activate imessage using phone number
I have an iPhone 8 on Belong (telstra Australia) network that is suddenly unable to send normal text messages to any phones including to non iphones. I have over time experienced temporary issues where I get the red exclamation but usually that corrects itself and I'm able to send texts again.
I can send imessages (using email/apple ID) but cannot activate imessage linked to my phone number I always get an activation error when attempting to activate imessage in this way. I cannot set it to send and recieve from my phone number, only my email.
So far I have done the following:
- Restart Phone activate and deactivating imessage many times.
- Try a different simcard. The new simcard works no problem, it activates imessage linked to the new phone number so I know its not the phone that's the issue
- Updated to latest IOS 14.0.1 from ios 13.5
- Reset Network Settings
- Signed out of all other apple devices
- Attempted to deregister my phone number on apple website to try and reactivate but it says my phone number is NOT registered for imessage...which I agree with, I cannot switch to it in message settings it says activation error.
My internet 3g/4g works fine. I can RECIEVE text messages but cannot reply to them (red exclamation).
I'm out of options. I am considering porting to a new phone provider to see if that would help.
iPhone 8, iOS 14