Iphone 11 pro max not showing Cellular option in setting

Hi guys,

I have been trying to activate an esim in the phone but cellular option is missing it only shows mobile data and add mobile data plan. It’s happening after updating to IOS 14.


Any suggestions


Thanks





iPhone 11 Pro Max, iOS 14

Posted on Oct 16, 2020 1:14 AM

Reply
1 reply

Oct 20, 2020 1:42 PM in response to shadab209

Hey there shadab209,


We see that you are having some difficulties with activating your eSIM for your iPhone 11 Pro Max. We would love to assist you with resolving this issue.


First, verify that your carrier supports the eSIM cellular feature: Find wireless carriers that offer eSIM service


Check out this resource that provides guidance for using the eSIM on your iPhone: Using Dual SIM with an eSIM


If you are still unable to activate this eSIM, check out this resource for troubleshooting: If Dual SIM with an eSIM isn't working on your iPhone


Hope these resources help!


Take care.

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Iphone 11 pro max not showing Cellular option in setting

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