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I received an email and want to make sure if it’s from apple


and I already opened the link

but i didn’t enter my information?

Posted on Oct 16, 2020 8:51 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2020 9:01 PM

It's phishing.


It is a phishing attempt.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679 - lacking in specifics, the next link is better:


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - https://support.apple.com/HT204759


- Apple e-mails address you by your real name, not something like "Dear Customer", "Dear Client", or an e-mail address*.

- Apple e-mails originate from @apple.com or @itunes.com but it is possible to spoof a sender address.

- Set your email to display Show Headers or Show Original to view Received From. Apple emails originate from IP addresses starting with "17.".

- Mouse-over links to see if they direct to real Apple web sites. Do not click on them as this just tells the spammer they have a working e-mail address in their database.

- Phishing emails may include account suspension or similar threats in order to panic you into clicking on a link without thinking. They may report a fake purchase in order to infuriate you into rashly clicking on a false link to report a problem. Mar 2018 post by Niel https://discussions.apple.com/message/33129140#message33129140 - "Emails saying that your Apple ID has been locked or disabled are always phishing. If one actually gets disabled, its owner will be told when they try logging into it instead of through email."

- Apple will not ask for personal information in an e-mail and never for a social security number.

- Scams may have bad grammar or spelling mistakes.

- Apple will not phone you unless it is a response to a request from you to have them call you.


* Exception: https://discussions.apple.com/message/33701414#message33701414


Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.

2 replies
Question marked as Top-ranking reply

Oct 16, 2020 9:01 PM in response to noura219

It's phishing.


It is a phishing attempt.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679 - lacking in specifics, the next link is better:


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - https://support.apple.com/HT204759


- Apple e-mails address you by your real name, not something like "Dear Customer", "Dear Client", or an e-mail address*.

- Apple e-mails originate from @apple.com or @itunes.com but it is possible to spoof a sender address.

- Set your email to display Show Headers or Show Original to view Received From. Apple emails originate from IP addresses starting with "17.".

- Mouse-over links to see if they direct to real Apple web sites. Do not click on them as this just tells the spammer they have a working e-mail address in their database.

- Phishing emails may include account suspension or similar threats in order to panic you into clicking on a link without thinking. They may report a fake purchase in order to infuriate you into rashly clicking on a false link to report a problem. Mar 2018 post by Niel https://discussions.apple.com/message/33129140#message33129140 - "Emails saying that your Apple ID has been locked or disabled are always phishing. If one actually gets disabled, its owner will be told when they try logging into it instead of through email."

- Apple will not ask for personal information in an e-mail and never for a social security number.

- Scams may have bad grammar or spelling mistakes.

- Apple will not phone you unless it is a response to a request from you to have them call you.


* Exception: https://discussions.apple.com/message/33701414#message33701414


Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.

Oct 16, 2020 9:10 PM in response to noura219

It’s a SCAM! Plane and simple, noura219.


Apple never contacts users about any “will be blocked” account!


Apple will use your name, as it appears in your account, when contacting you about your account.


Apple will never contact you unless you asked them to, such as sending you your receipt for an online purchase.


If there is a problem with your Apple ID, you will be informed of it as soon as you log into any account using your Apple ID, such as logging onto this site.


I do wish you had not even clicked on the link. Now they know that you can be reached via the address or phone number they used. So you are, now, likely on a bunch of target lists!


You simply need to be far more careful from now on!

I received an email and want to make sure if it’s from apple

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