How do you get your apple ID password to work in the app store?

Question

How do you get your apple ID password to work in the app store?

I'm getting very frustrated with trying to download updates from the app store. It says that I'm logged in with my Apple ID, but my Apple ID password -- the same one I used to log into this forum -- doesn't work. I've tried changing it, but it still doesn't work for the app store. Why isn't the password for both the iPad and the app store the same? I see where you can disable the password requirement for free downloads from the app store on an iPhone, but this option isn't available on an iPad. The settings for app store say that face ID is enabled for all purchases, but it isn't -- I'm always immediately prompted for a password. How can I establish a consistent password and get the updates installed already?

iPad Pro, iPadOS 13

Posted on Oct 18, 2020 9:24 AM

Reply

Answer 1

Best reply

Eric Root

Level 10

684,117 points

Oct 18, 2020 12:20 PM in response to comp_literate

Were the apps that need updating downloaded using a different Apple ID? A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

Reply

Answer 2

Eric Root

Level 10

684,117 points

Oct 20, 2020 8:17 AM in response to comp_literate

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

Reply

Answer 3

Oct 19, 2020 4:26 PM in response to Naenaegamer

Some of the apps that need updating were originally installed by someone else, but his password doesn't work either. It's irrelevant -- I can't install any NEW apps either, so delete/reinstall is not an option. What is the PROBLEM with getting your App Store password in sync with the Apple ID password?

Reply

Answer 4

Oct 19, 2020 2:44 PM in response to comp_literate

Same I can relate with it it’s annoying and I can’t believe I’m not the only person who it’s happening to #Wecandothistogther

Reply

Answer 5

Oct 20, 2020 7:56 AM in response to Eric Root

I replied to the wrong message ... see the one before this.

Reply

How do you get your apple ID password to work in the app store?

Similar questions