You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Javie_501st Author

Level 1

4 points

Help

How can I get in touch with the previous owner of a lost iPhone.? Activation lock is already set and cant return to home screen to answer calls

iPhone 6s

Posted on Oct 20, 2020 12:59 AM

Top-ranking reply

Roger Wilmut1

Level 10

131,350 points

Posted on Oct 20, 2020 1:05 AM

I'm afraid you can't. Apple cannot trace the owner for you - even if they knew who it was, which wojuldn't necessarily be the case, they would be forbidden to do so by privacy laws. In the situation you describe you are not going to be able to unlock and use the phone.

View in context

Help

Similar questions