Vox Max stopped recording after last IOS update

I'm running Iphone 8 14.0.1 and iWatch 4 7.0.2, and since the last update my VOX MAX has stopped recording, the last reading I had was Oct 1st despite running 3 - 4 times a week for over half an hour. I've tired un-pairing the watch and setting it back up again, and I've tried a full reset on the phone, but nothing is working. The watch is still showing as a data source, but nothing is recording. Any suggestions?

Thanks,

iPhone 8

Posted on Oct 20, 2020 5:48 AM

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Posted on Nov 22, 2020 5:25 AM

I was getting one VOX reading every couple of weeks, I think I finally worked out what the issue is so I thought I’d post it in case it helps anyone else - my Adidas app won’t start recording my HR until half way through a run (no idea why) so it wasn’t registering enough HR to get the Vox. I’m using a different app to record it and I seem to be getting constant reading again. This only happened since the last update, but seems to be an issue with the app rather than the watch!

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Question marked as Top-ranking reply

Nov 22, 2020 5:25 AM in response to tango2082

I was getting one VOX reading every couple of weeks, I think I finally worked out what the issue is so I thought I’d post it in case it helps anyone else - my Adidas app won’t start recording my HR until half way through a run (no idea why) so it wasn’t registering enough HR to get the Vox. I’m using a different app to record it and I seem to be getting constant reading again. This only happened since the last update, but seems to be an issue with the app rather than the watch!

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Vox Max stopped recording after last IOS update

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