Markup changes to photos not saving on iPhone or iPad

Yeah! 🎉

Updating to iPadOS 14.2 fixed this bug.

(This should probably be the correct answer to the issue, ... or if you can't update: the workaround by cropping first)

Have you read all the comments above? I had the edit-save problem but iPadOS 14.2 resolved it.

Just tested again on: edit an existing photo, screen capture and immediately edit prior to saving, and take a new photo, edit, before saving. In all three scenarios, the edit-save error issue is fixed.

It might be time to call Apple Support or schedule a visit to your local Apple store. (Verify you have a successful backup before visiting.)

New update! 14.2 👍🏼

Markup issue is fixed!!!!!

updated my phone yesterday and tested markup. No more problems

I was having the same issue. As long as you do some type of edit outside of mark up first and then do the markup after it should save. I was adjusting the brightness by one and then doing my mark up after and it worked with no problems. Annoying but it worked

I experienced this problem today. Luckily an iOS Shortcut I created awhile ago makes for a suitable workaround.

You tap the Share button (square with arrow icon) to bring up the Share Sheet. Tap this shortcut and make your marks. The result is a DUPLICATE photo with the marks.

https://www.icloud.com/shortcuts/9620ca5d317a4c40a066660afca920cc

I have experienced this exact same problem with my iPad Pro with iOS 14.1 Turn off your device. After 30seconds, turn on, it should fix the issue. Worked for me. All the best Don

Kind Regards Movingforward101

“This is clearly an Apple software bug. I found the same workaround. Slightly crop it and it will then work as designed.”

So you’re still running into the bug while running iOS/iPadOS 14.2? 14.2 fixed it on both my phone and iPad.

I did the new update to 14.2 markup works for me now. Other wise just do what the other person said, edit photo zoom in a tiny bit, do the mark up and save that worked for me also before the update

I can markup and save photos just fine, but I get this same error when marking up a screenshot.

I found a workaround for screenshots though: Open the screenshot in “photos” and crop the image a little bit. Save it, then reopen it. Now you should be able to markup and save it.

Hoping this gets fixed soon with a patch.

Read the comments - iOS 14.2 seems to have fixed the issue for many folks.

Same exact problem and error message. It seems to only be photos that are screenshots. And the tip below of slightly cropping it worked. If did save the marked up photo after I cropped it.

Is this a software glitch or iPhone 12 glitch? I reset all settings and erased iPhone and still have the problems.

I solve the problem by screenshot again after mark up.

I’m getting the exact same error on my phone. Only way it doesn’t error is going into markup via a txt message as if I were sending the picture that way.