AppleID site asking to verify email address but it's a mac.com email that I am unable to reach

When logging onto icloud.com, I enter my AppleID and password and then I am presented with a message to "Verify your email address" which, in my case, is an old <xxxxxxx>@mac.com address.

The issue is, I am unable to check that email address account. I have seen posts that say it's the same as your @icloud.com account but looking there does not have this "verify email account" email.

If I add my @mac.com email account to iOS Mail, it is either not working or I entered an incorrect password (which is possible since the account is almost 20 years old and I don't know what password I used back then).

Any ideas?

Posted on Oct 22, 2020 5:32 AM

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1 reply

Eric Root

Level 10

685,209 points

Oct 22, 2020 8:21 AM in response to xbrotherx

The email address password is the same as your Apple ID password that you used to log into iCloud.com.

Do you have a rescue email address on your Apple ID? See the Apple Support article(s) below.

Apple ID - Password/Security Questions verification e-mail not received.

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AppleID site asking to verify email address but it's a mac.com email that I am unable to reach

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