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Mac OS Upgrade Not Successful

Dear All,

Issue as per subject.


iMac

21.5-inch, Mid 2011

Processor 2.5 GHz Intel Core i5

Memory 4 GB 1333 MHz DDR3

Graphics AMD Radeon HD 6750M 512 MB

Mac OS X Lion 10.7.5 (11G63)


I go to the apple support page to download the OS X El Capitan the file name is InstallMacOSX.dmg and the file size is 6.2GB. I double click to run the dmg file and showing install program successful, but the Mac OS it still the same.


Storage status is Macintosh HD 448.1 GB free Out of 499.25 GB

Your assistance/advice will be much appreciated.


Thank you & Stay safe.

Sing Kong.

Posted on Oct 22, 2020 6:04 AM

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Question marked as Top-ranking reply

Posted on Oct 23, 2020 5:54 AM

Welcome. See point 5.

How to upgrade to OS X El Capitan - Apple Support

5 replies

Mac OS Upgrade Not Successful

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