iPhone 12 Pro screen has blue green tint

Anyone experiencing a bluish green tint on their new iPhone 12 Pro, especially when viewed from an angle? More noticeable when viewing an image with lots of white.


Tried True Tone on and off and results are:

True Tone ON: Greenish tint

True Tone OFF: Bluish tint


When going through photo album, everything generally looks warmer, the whites have a slight yellowish tint with True Tone on and off, more noticeable when On when compared to iPhone 7 and 11.


The attached photo shows the same image on the 12 Pro, 11, and 7. Ironically, the 7 produces the truest colors, while the 11 has a slight magenta tint to it.


Basically just trying to see if this is how the screen is "programmed" or I have a defective screen.

Appreciate any feedback.

Thanks

iPhone 12 Pro, iOS 14

Posted on Oct 23, 2020 10:02 AM

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Question marked as Top-ranking reply

Posted on Jan 21, 2021 7:39 AM

For those, who are still waiting for a software solution...

My new iPhone12pro also has Problems with green tint and i just called the Apple Support. After checking the IMEI, the support employee said, that it is a hardware issue and that i should send it in for an exchange. This would be the second exchange on the same problem.

Missing quality control on a highend smartphone at that price is really annoying.

40 replies
Question marked as Top-ranking reply

Jan 21, 2021 7:39 AM in response to dubya75

For those, who are still waiting for a software solution...

My new iPhone12pro also has Problems with green tint and i just called the Apple Support. After checking the IMEI, the support employee said, that it is a hardware issue and that i should send it in for an exchange. This would be the second exchange on the same problem.

Missing quality control on a highend smartphone at that price is really annoying.

Oct 26, 2020 6:56 AM in response to lobsterghost1

I am experience the same problem. And I feel the iPhone 12pro screen or display calibration is not accurate. The colors are off. They are yellowish overall. Just check out any whites throughout the pjone. They all appear yellow. With Tru-Tone off all feels very blueish. This has to be a problem for a feature of OLED.


I did a comparison with a iPhoneXS, iPhone11 and my iPhone12pro, all photos (and iPhone interface) look more yellow and 'dingy' on my new 12pro. The OLED pon the pro should produce beautiful color fidelity, not inferior.


Nov 13, 2020 8:25 PM in response to dubya75

I am having this super frustrating problem too! There must be a color calibration issue with the default settings. It should be correct colors out of the box. I am a filmmaker as a profession and I can say this issue is super annoying. Historically people buy apple for accurate displays, something is way off here. Has this been brought to the attention of Apple? Apparently there is a work around in the settings. Adjusting them can help, but it's a joke if people have to first learn about how to fix it and then go into thier settings to make all those adjustments, just to view true colors.

Oct 28, 2020 9:24 PM in response to dubya75

I thought it was only my screen :/

Even compared it to my iPhoneX and was sad to see the X have better/stronger colors. How am I supposed to edit photos when my whole screen was a warmer tint built in? I honestly thought True Tone was on until sadly realizing the screen is just this way. Anyone try getting a refund or made contact with Apple?

Jan 1, 2021 11:03 AM in response to MooMooFutch

No they don't. This forum is user helping user only. The only Apple personnel here are Forum Hosts who monitor threads for adherence to terms of use and Forum Specialists who offer technical support answers to threads which have gone unanswered after 24 hours. Apple engineers, are not on this forum.


The only way to ensure Apple is aware you have an issue is to provide feedback via this link, which is read by Apple directly --> Feedback - iPhone - Apple

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iPhone 12 Pro screen has blue green tint

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