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iPhone 12 Pro screen has blue green tint

Anyone experiencing a bluish green tint on their new iPhone 12 Pro, especially when viewed from an angle? More noticeable when viewing an image with lots of white.


Tried True Tone on and off and results are:

True Tone ON: Greenish tint

True Tone OFF: Bluish tint


When going through photo album, everything generally looks warmer, the whites have a slight yellowish tint with True Tone on and off, more noticeable when On when compared to iPhone 7 and 11.


The attached photo shows the same image on the 12 Pro, 11, and 7. Ironically, the 7 produces the truest colors, while the 11 has a slight magenta tint to it.


Basically just trying to see if this is how the screen is "programmed" or I have a defective screen.

Appreciate any feedback.

Thanks

iPhone 12 Pro, iOS 14

Posted on Oct 23, 2020 10:02 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2020 2:36 AM

You can go around this:


Go to 'Settings' > 'Accessibility' > 'Display & Text Size' > 'Colour Filters' > Toggle on, select 'Colour Tint' > swipe Intensity all the way to the left > swipe Hue roughly to about 75% or to a tint you are comfortable with.


Also it is easier if you disable darkmode(if already switched on) while adjusting this feature.

40 replies
Question marked as Top-ranking reply

Oct 30, 2020 2:36 AM in response to dubya75

You can go around this:


Go to 'Settings' > 'Accessibility' > 'Display & Text Size' > 'Colour Filters' > Toggle on, select 'Colour Tint' > swipe Intensity all the way to the left > swipe Hue roughly to about 75% or to a tint you are comfortable with.


Also it is easier if you disable darkmode(if already switched on) while adjusting this feature.

Jan 1, 2021 11:03 AM in response to MooMooFutch

No they don't. This forum is user helping user only. The only Apple personnel here are Forum Hosts who monitor threads for adherence to terms of use and Forum Specialists who offer technical support answers to threads which have gone unanswered after 24 hours. Apple engineers, are not on this forum.


The only way to ensure Apple is aware you have an issue is to provide feedback via this link, which is read by Apple directly --> Feedback - iPhone - Apple

Oct 25, 2020 1:04 PM in response to lobsterghost1

This is also my first iPhone with an OLED screen and I am having the same experience as OP.


Are there any resources or, perhaps, online tools that could help us determine if our screens are calibrated correctly?


Is this something that an Apple Genius could diagnose?


I am also not sure if this is how it’s supposed to look or if I have a defective unit.

Oct 25, 2020 1:11 PM in response to xektor17

Go to a Best Buy store or your cellular provider and look at the screens of phone on display. An OLED screen is bluer than an LCD screen. I personally do NOT like True Tone, but many do. Using True Tone does warm the screen up in color tone. I've been using phones with OLED now for the last couple years. We have an iPhone 11 with LCD in the house as well. You couldn't give it to me.

Oct 26, 2020 6:56 AM in response to lobsterghost1

I am experience the same problem. And I feel the iPhone 12pro screen or display calibration is not accurate. The colors are off. They are yellowish overall. Just check out any whites throughout the pjone. They all appear yellow. With Tru-Tone off all feels very blueish. This has to be a problem for a feature of OLED.


I did a comparison with a iPhoneXS, iPhone11 and my iPhone12pro, all photos (and iPhone interface) look more yellow and 'dingy' on my new 12pro. The OLED pon the pro should produce beautiful color fidelity, not inferior.


Oct 28, 2020 9:24 PM in response to dubya75

I thought it was only my screen :/

Even compared it to my iPhoneX and was sad to see the X have better/stronger colors. How am I supposed to edit photos when my whole screen was a warmer tint built in? I honestly thought True Tone was on until sadly realizing the screen is just this way. Anyone try getting a refund or made contact with Apple?

Nov 13, 2020 8:18 PM in response to Aeon Neo

There must be a color calibration issue with the default settings, people shouldn't have to go through all that to view correct colors. It should be correct colors out of the box. I am a filmmaker as a profession and I can say this issue is super annoying. Historically people buy apple for accurate displays, something is way off here. Has this been brought to the attention of Apple? Adjusting those settings can help, but it's a joke if people have to first learn about how to fix it and then go.into thier settings to make all those adjustments, just to view true colors.

Nov 13, 2020 8:25 PM in response to dubya75

I am having this super frustrating problem too! There must be a color calibration issue with the default settings. It should be correct colors out of the box. I am a filmmaker as a profession and I can say this issue is super annoying. Historically people buy apple for accurate displays, something is way off here. Has this been brought to the attention of Apple? Apparently there is a work around in the settings. Adjusting them can help, but it's a joke if people have to first learn about how to fix it and then go into thier settings to make all those adjustments, just to view true colors.

Nov 14, 2020 6:58 AM in response to dubya75

I agree with the observation of bluish and greenish tint. I am observing such colors when I’m looking at the phone straight, no angle. My previous phone was X, which is much warmer than 12 pro and seems to be more clear. I observed same difference between 12 Pro and 12 Pro Max in Apple Store, Max had better clarity as it was more warmer and 12 Pro had bluish tint when reading webpage or email.

Dec 2, 2020 8:37 AM in response to dubya75

I have found that even the camera snaps dark greenish pictures. I have to correct the whites once the image is imported onto my computer! This is absolutely horrible for an iPhone. I just upgraded from a 7plus and now have the 12 pro in my hands and I am appalled. I purchased this phone specifically to photograph my work and now I am at a loss for what to do. I am hoping once raw is here it will give me option but currently the settings are really bad. Considering a different brand at this point. I spent way to much money to end up not using this camera.

Dec 15, 2020 12:27 AM in response to Aeon Neo

Hello guys,


sadly I can also confirm, that the green tint issue persist for me as well after the 14.3 update. I‘ve got my 12 Pro Max only for a few days now, but compared to my old X my new device is way more greener in dark/grey areas (in the podcast app for example). This morning I compared my 12 Pro Max against my X and both were in the podcast app and the difference were massive. Both had the exact same settings with True Tone and Auto Brightness. The X was „normal“ gray and the 12 Pro Max had a massive greenish hue/tint.


Sad... :(


maybe I can provide pictures later...

iPhone 12 Pro screen has blue green tint

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