microphone does not work on iphone 12 pro

Now that makes more sense. I read that the bottom mike is the last, farthest right two holes but didn’t realize it worked in conjunction with the top one. The case I have is confining on the bottom two so I widened the hole slightly with a drill. It works better but works great without the case at all. Of course you can’t prop it up on a flat surface or the holes will be covered.

OK. Thanks. I do not need to understand the design. Why reinvent the wheel? Does a square wheel work better? The iPhone 6 I replaced had microphone that was fine. I did not know I needed a noise cancellation microphone to go with my noise cancellation headphones. So many people has a problem with this model so you think there is a fix soon?

Basically it seems to be a software/hardware issue. it seems to only be an issue on speaker calls or facetime. I did get a case from a brand called Catalyst that totally solved the issue for me though. It was their non-waterproof case, called Influencer or something like that. Seems they have some like case details that solve it. Love this case for many reasons. Hope this helps.

Got the new iPhone pro before New Years... the microphone is not working when I use speaker, Siri and when I stream into my hearing aids on phone calls which is unacceptable for someone with a disability.

-I tried resetting

-updating to 14.4

-I Checked all my microphone settings, I turned on my 7 plus to see if the settings were the same and they were

I am going to go to my cell phone store to see if they can fix it or I can swap for a new iPhone pro. This is not ok

I just purchased the IPhone 12 Pro and I have the exact same issue when using Messenger to speak. The person I am speaking with says I sound muffled or the audio is choppy. If I use headphones then they are able to hear me just fine but this is not a solution to the problem. I am very saddened that such a basic feature was not tested properly. Thank you for posting this so I know that it is not just my phone and that this is a wide spread issue.

It’s likely that the problem is the case you have on the phone that is partially blocking either the microphone on the bottom of the phone or the noise cancellation mic on the back of the phone near the camera. Try removing the case.

Try going to Settings/Accessibility/Audio/Visual and turn off Phone Noise Cancellation. Also, make sure your finger is not covering up the microphone, which is on the bottom edge of the phone on the left (looking at the phone).

Yesterday after 7 hours with apple on messaged, they really ran a system diagnostic. The hardware is broken that leads to the microphone, they were like you can get it fixed, I’m like no I’m not wasting my money to fix it. I’m in the 14 day warranty, I am trading it

I have an iPhone 12 with the latest IOS version and I'm having one of the issues that have been mentioned on this thread.

My microphone doesn't work when I try to record a voice memo, send an audio message using Whatsapp, or any other kind of audio in any other app EXCEPT system apps like the camera.

I made a few tests which led me to believe this is a software permissions related issue.

The microphone works just fine when doing an old fashioned call or when recording a video with front or back camera. The microphone does not work at all when I try to record an audio with a 3rd party app (or actually apps that can be deleted, like voice memo), with none of them ( I tried a few). I did check all these apps had the given permission to access the microphone, I tried the noice cancelation thing, factory reset, all of it.

Why do I think this is permission related? Try this at home. Go to Whatsapp (might work with some other app), record a video with sound, play it, you don't need to send it. Now record an audio message and send it. This has always worked for me, this audio message works just fine, proving is not hardware related. After the first audio sent after this method, it fails agaim, but if you go through the whole process, it works for 1 audio message

I have the same problem with the mic when using the speaker phone. People on the other end can’t hear me and I end up taking it off speaker phone and must hold it to my ear to be heard or use my ear pods. It’s consistently bad, doesn’t matter who I call! My X S Max didn’t have this problem.

I have the same issue on my newly bought iphone 12 pro. My case is specifically designed for Iphone 12/12 pro so it is not covering any microphone holes at the bottom or at the back so obviously it is not the case issue. My iphone is updated to ios 14.2.1 and still having this problem.

Haven’t tried noise cancellation switch off but i felt holding the phone in my hand instead made the problem little better (not completely fine) than keeping it on the table while on speaker. Had Iphone X before with no issues whatsoever.

Same issue with my iPhone 12 mini running iOS 14.3, original Apple leather case with MagSafe. Strangest thing is that FaceTime audio works fine, but as soon as you switch to video the mic stops working. Same behaviour when using WhatsApp.

I also have the same problem with my iphone 12 pro i bought couple of weeks ago. I took it to best buy as it as near to me than apple store, they ran the diagnostic and couldn't find any issue and asked me to wait for an OS update, Which is is really annoying

krishnateja24 wrote:

Oh looks like this is a common problem in all phones, I have the same issue and wasn't resolved yet.

If it was a common problem in all phones there would be thousands of posts about it. I know personally of over a dozen iPhone 12’s that do not have any problem with the microphone. The most likely cause is either a case that obscures either the primary mic at the bottom of the phone or the noise cancellation mic on the back of the phone near the camera. At least a few cases are caused by holding the phone with a finger on the bottom that covers the primary mic. And some cases might actually be a hardware problem. And there are other possibilities also. But it is not a common problem; it is an unusual problem.

A few weeks ago I posted that mine started working after I got off the phone using my Bluetooth headphones. That was the only thing I had not tried after weeks of trying just about everything. A couple of days later, it stopped working again. After 15 minutes of unsuccessfully trying to get it back on, I got ****** and blew really hard right into the microphone. It’s been working great for 2 weeks now. Crazy!