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Question: iPhone 12 Pro Overheating

Haven’t seen much on this yet and was curious if anyone out there with either an iPhone 12 or 12 Pro is experiencing any overheating issues. I had major overheating problems while setting up the iPhone which isn’t too out of the norm. However the overheating issues have seemed to persist since getting the phone set up. The backup is fully restored so there shouldn’t be much background activity occurring. I’m also experiencing abysmal battery life as well, along side the drastic overheating. I do tend to favor 5G On over 5G Auto as I live in an area with a pretty expansive sub6 5G network. But either way the phone is still prone to overheat under minimal load. I also have been experiencing an occasional flicker on the screen which is something I haven’t seen on any apple oled panels before. Like I said I haven’t seen many forums or posts anywhere about this issue so thought I would reach out to the community and see if anyone is experiencing anything similar!

iPhone

Posted on Oct 24, 2020 1:20 PM

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Oct 25, 2020 6:36 PM in response to dblggogs In response to dblggogs

Hello, I just bought an iPhone 12 today and I seem to be having the same issues. I began using the phone right away after it was set up, to download apps and make it more personalized as we all do, but I did experience it heating up right away, and extremely hot as well. This got me worried which led me to researching and it brought me here. Please let me know if you find a solution! That was too much money to spend on something that overheats in just a few minutes.

Oct 25, 2020 6:36 PM

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Oct 24, 2020 4:27 PM in response to EndrBoy17 In response to EndrBoy17

Thanks for the reply! I’ve been charging with the standard 20w brick with the MagSafe charger exclusively with the 12 pro. Trying to cut back on that battery degradation this year! I understand the possible link to background app refresh however my settings have remained the same for background app refresh with my X, XS Max, and 11 pro max. So I don’t believe that would be the issue. Also the overheating I am speaking to tends to occur when the phone is not charging and is under very minimal load, things like browsing Instagram, safari, news and even just replying to messages. I feel very confident it is most likely a hardware issue as someone else in my family isn’t experiencing similar issues with their 12 pro. However I definitely wanna wait and see if maybe it could be a software bug, but it sounds like my situation may be an outlier which leads me to think it could be hardware related. Thank you so much!

Oct 24, 2020 4:27 PM

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Oct 26, 2020 4:25 AM in response to Thisislacey In response to Thisislacey

Just because the device is warm or even hot doesn't mean it is "overheating."


What makes you think that it is "overheating?"


Specifically when using 5G radios the phone is likely to be warmer than you are used to with past phones.

Oct 26, 2020 4:25 AM

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Oct 24, 2020 4:07 PM in response to dblggogs In response to dblggogs

Hello, dblggogs,


I see that you have an overheating iPhone 12 Pro, Sometimes you will find your device is overheating while charging. You should remove the charger or avoid overcharging it. Sometimes it's the wrong charger and adaptor, and sometimes battery issues may cause an overheating issue. You should be careful while charging it. Also, As we mentioned earlier, Background App Refresh can contribute to your iPhone overheating, So go to Settings and then choose General to make sure it's turned off for unnecessary apps. If it's still too hot, go to the app switcher to see all the apps you've got open. If the problem persists then Contact Apple Support here:

https://support.apple.com


Have a good day,

CJM

Oct 24, 2020 4:07 PM

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Oct 24, 2020 4:27 PM in response to EndrBoy17 In response to EndrBoy17

Thanks for the reply! I’ve been charging with the standard 20w brick with the MagSafe charger exclusively with the 12 pro. Trying to cut back on that battery degradation this year! I understand the possible link to background app refresh however my settings have remained the same for background app refresh with my X, XS Max, and 11 pro max. So I don’t believe that would be the issue. Also the overheating I am speaking to tends to occur when the phone is not charging and is under very minimal load, things like browsing Instagram, safari, news and even just replying to messages. I feel very confident it is most likely a hardware issue as someone else in my family isn’t experiencing similar issues with their 12 pro. However I definitely wanna wait and see if maybe it could be a software bug, but it sounds like my situation may be an outlier which leads me to think it could be hardware related. Thank you so much!

Oct 24, 2020 4:27 PM

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Oct 25, 2020 6:36 PM in response to dblggogs In response to dblggogs

Hello, I just bought an iPhone 12 today and I seem to be having the same issues. I began using the phone right away after it was set up, to download apps and make it more personalized as we all do, but I did experience it heating up right away, and extremely hot as well. This got me worried which led me to researching and it brought me here. Please let me know if you find a solution! That was too much money to spend on something that overheats in just a few minutes.

Oct 25, 2020 6:36 PM

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Oct 26, 2020 4:14 AM in response to Klaus0524 In response to Klaus0524

I’ve read somewhere on google that the magnets are causing over heating problems, it was on a site called Forbes it’s worth looking at but whether it’s true or not I’ve no idea but I was waiting for the iPhone 12 Pro Max to become available and since reading the over heating issue I’m holding back to see how this all pans out.

Oct 26, 2020 4:14 AM

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Oct 26, 2020 4:25 AM in response to Thisislacey In response to Thisislacey

Just because the device is warm or even hot doesn't mean it is "overheating."


What makes you think that it is "overheating?"


Specifically when using 5G radios the phone is likely to be warmer than you are used to with past phones.

Oct 26, 2020 4:25 AM

Reply Helpful (9)

Oct 26, 2020 5:06 AM in response to Dogcow-Moof In response to Dogcow-Moof

No idea if I’m allowed to post links so apologies to whom it may concern but this is one of the articles I’ve read which is making me hold off for a while to see how things progress.....

https://www.google.co.uk/amp/s/www.forbes.com/sites/gordonkelly/2020/10/25/apple-iphone-12-pro-max-magsafe-credit-cards-iphone-11-pro-upgrade/amp/

Oct 26, 2020 5:06 AM

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Question: iPhone 12 Pro Overheating