You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 yellow screen

i got my 12 pro yesterday, beautiful machine, but i started to notice some lack of color intensity, i've using an Iphone X for 3 years know, so something was off. I put the two side by side, displaying the same foto, exactly same settings, and it's sad, something is wrong with the 12 pro, the colors are sad and dead and "yellowish".

Any ideas ?


[Re-Titled by Moderator]


iPhone 12 Pro, iOS 14

Posted on Oct 24, 2020 1:28 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2020 4:42 PM

Hello Antonio! I found a solution that works for me and would work for you as well! My new iPhone 12 also had the yellow tint to it so I exchanged it at my local apple store and although the new one was better, it still had the tint to it. My solution is to actually change the color tint of the display by going into your settings < accessibility < display & text size < color filters < turn on and select color tint. You can scroll down and adjust the intensity and the hue. I have my intensity slider all the way to the left and my hue is about 80% to the right which adjust the tint to a more natural color. It has satisfied me and I hope it works well for you!

441 replies

Apr 9, 2021 11:58 AM in response to panos194

I don't know .. for months I went around different Apple stores and called Apple a thousand times and they all told me that they calibrated it like this, that it is better for the view, etc. for the green tint we can hope for an update but for the yellow tint we will have to wait for the new iPhones ..after several months my iPhone is less yellow than the first day but if compared to any amoled phone even for 200 euros you immediately notice how yellow it is ..

Apr 25, 2021 11:44 AM in response to panos194

A month on for me now with my new iPhone 12 Pro Max and the ever so subtle yellow tint on the whites are depressing.


I would say it’s more of a subtle urine-tinted white. On a phone that’s got a 1,399 price tag, it’s truly depressing. Like someone else has pointed out, I too have seen better whites with balanced colours popping out of the displays’ of around 200 price tag phones.


My older iPhone XS beams-out the most neutral dead white you can wish for and it’s a sight to behold, as it helps compliment and balance all the other colours.


The irony is when I first unboxed my iPhone 12 Pro Max from new, I noticed the ever so subtle yellow tint and thought that maybe it was a new setting in the phone to compliment some new colour scheme to match the colour of the phone (mine being the gold colour iPhone) - but then I thought “don’t be silly, that’s too silly a feature”. But in a way I wish that were true, because then I could have switched that strange feature off had it been true.

May 1, 2021 5:04 AM in response to NelsonAntonio

I just got my 12 Pro Max from amazon yesterday and have exact same issue. My X and wife's 11 look waaay better. Display on 12 Pro Max is yellowish, less contrasty, and vivid, more like flat, like a paper book appearance. I thought it must be something in settings and searched and searched. Made sure all settings were exact the same on both phones but no luck.

Finally ended up calling Apple and Amazon and Amazon is replacing it now. I will have to spend hours again to transfer data and configure my banking apps etc and hopefully will not have this defect in the replacement phone.

I wonder when many are facing this issue why is Apple not doing anything about it? Very poor QC from Apple!

May 1, 2021 11:04 AM in response to adeolaex

@adeolaex I did get replacement from Amazon and this is exactly the same! Apple support told me I should have ordered from them to avoid such issues. So will probably return this and order from Apple directly. I am worried the one from Apple too will have this issue, but may not too. As there seems to be mixed varieties of iPhones with and without yellow display issue. Apple is going to take a week to 10 days for delivery. Keeping my fingers crossed!

May 3, 2021 3:29 AM in response to vaibhav926

vaibhav926 wrote:

@adeolaex I did get replacement from Amazon and this is exactly the same! Apple support told me I should have ordered from them to avoid such issues. So will probably return this and order from Apple directly. I am worried the one from Apple too will have this issue, but may not too. As there seems to be mixed varieties of iPhones with and without yellow display issue. Apple is going to take a week to 10 days for delivery. Keeping my fingers crossed!

Apple support actually told you that you "should have ordered from them to avoid such issues" regarding the yellowish tint issue?


This is effectively indirectly suggesting or indicating that Apple may channel Quality Assured units from manufacture and all other units with slight issues and tolerance exceeding flags would appear to be channelled to non-Apple outlets; as can be seen with the plethora of reported yellow tint problem from various iPhone owners.


I would advise that Apple (much to their disliking and resistance) consider a replacement program for all affected iPhone 12 Pro owners that are experiencing this particular problem fault. After all, spending such a large sum of money for their iPhone 12 Pro Max's (1,399 in my case) only to experience this ridiculous and unacceptable issue, is no joke and not a laughing matter.

May 3, 2021 3:42 AM in response to DIESEL-X

Totally agree with you, I had multiple conversations with Apple support and they deny any reports of "Yello tint" or any sort of display issues with iPhone 12 Pro Max. I even posted on the Facebook community and it seems there are many first time iPhone buyers, who would not even know if there is an issue with the display as the display itself is not bad either. It strikes you the most when you compare it side by side with X or 11. Apple can and should recall all the units with this issue, but this will cost them a lot, so I guess they are going with replacement if someone brings it to the Apple store/ service center. One of the guys even got only display replaced from them and they said if this does not fix they will change some internal components and even that does not fix THEN they will replace it!

Anyway, I did order directly from Apple now and I am not 100% sure this phone will be perfect either. Moreover, Amazon delivers the same iPhone the same day, and Apple, being their own product is still preparing my order for last 3 days and approx delivery time is 7-10 days!

May 4, 2021 5:28 AM in response to duygu666

It’s just how quite Apple is about it, it’s not right. I have 2 iPhone 12s and they both the same. You think apple going to admit millions of iPhone 12s have yellow glass instead of crystal clean. Can’t fault the glass though. My missus dropped her phone and a car drove right over the screen, back smashed, rear camera smashed, bug dent in back and the front screen hasn’t even got a crack.

iPhone 12 yellow screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.