iPhone 12 yellow screen

i understand.

I’m looking for another phone.

no one could answer a simple question.

How is it that phones & IPods released prior have a better display?

The phone is dull, dim, unable to be brightened at all. In order for the background to lighten even slightly it means leaving all settings as if it were a new phone NO PERSONAL SETTINGS.

This is horrible @Apple #Apple apple.com

I’m sorry but this won’t resolve everyone’s issue. There are multiple color issues. My pho e has been exchanged once & the next o e had HEB same issue.

I have been working with tech support & verified that they are aware of the issue & working to get it resolved.

My sentiments exactly.

That was the entire point I have been trying to make the whole time.

If I alter any of the settings in any way it only makes the screen coloring worse.

below is the comparison of my iPod next to my iPhone 12Pro.

My XR was extremely brighter & more vibrant.

I also make sure that both did not have any setting altered.

True Tone is turn off and see the difference on full brightness. Left iPhone 12 pro max and right iPhone 11.

Apple customer care representative said it’s normal and protect your eyes.

100% brightness should be similar or not?

What you guys think?

If it is an technical issue Apple should replace our devices.

Regards

You can compare two iPhones (11 and 12) on full Brightness then you will find screen of iPhone 12 PM is dull and yellow. Left iPhone 12 pro max and right iPhone 11. Settings are the same on both the iPhones.

see this attachment

try this for now while waiting for the software update if there’s any...

turn true tone off. Then

Setting > Accessibility > Display and text size > Color Filters. Then adjust color tint

Intensity 0%

Hue 70 - 75%

After adjusting, your screen would kinda have a blue tint. So to achieve perfect whites, go to

Setting > display and brightness > enable night shift

Then adjust color temperature to less warm (same as the attached picture. Do not adjust all the way)

Works for me since i was able to match the display of my iphone xs.

hope this helps.

Yeah I agree with you on the better camera and form factor. Thankfully the color filter helped a lot in removing the yellow tint.

It looks a lot better, but since you’re more experienced with color accuracy, are colours less accurate with this configuration?

Admittedly I couldn't decide straight away with the (begrudgingly) suggested option by the Genius support official at the Apple retail store, of having the screen changed/replaced. The genius support staff suggested it might not resolve the issue and I also felt that it might not address the issue if the replacement screen also possessed the same yellowish/urine tinted display. Thus it would only result in a merry-go-round nightmare and besides why should one have to hand the iPhone in to have it heated to melt glue-sealant, clean glue/sealant, then change the display and then re-apply glue/sealant in order to meet water resistance rating; only to find display has the same related issue (as with so many other owners) when instead Apple could very easily cause you no further anguish and stress already suffered, by quite simply replacing it with a new handset that is known by Apple to be free and devoid of the issue. After all the issue was present from day 1 out of the box - it’s the very least Apple could do.

unfortunately Apple have decided to calibrate the iPhones with warm colors .. I have done a thousand tests .. currently I have done this configuration made through color filters, but I had a white a little too tending to blue and I compensated by activating the night shift 24 hours a day

My iPhone 12 was showing more yellow compared to my 3 year old iPhone X as well. Brought it back to Apple for an exchange. While the new phone display is slightly better, it’s still showing more yellow than my old phone.

I would say return the phone if you’re not happy with it.

I would suggest booking a sales appointment at the store if you’re able to go in person. If you go the servicing appointment route it takes longer to get the problem resolved.

I was speaking to tech support then a customer service agent on the phone, they recommended returning to the phone at the store for a full refund since it was still within the return period. In the meantime, I could order the phone again for pick up the same day I was returning. That way I won’t have a period where I’m without a phone as I went ahead and sold my old iPhone X already.

I did something similar to what Yolande mentioned ^.

Been feeling like my 12pro display isn’t as bright/vibrant compared to my iPhone X but can’t quite pinpoint the problem until I first heard about the yellow tint from everythingapplepro’s YouTube review.

So I headed down to the apple store physically to compare my 12pro with their display models and although the displays were also “warmer”, the one I possessed was definitely “jaundiced”. Asked the Apple staff about it and he concurs with my observation, so he advised me to give the returns/replacement people a call as it’ll be the best course of action since they don’t have 12pro in stock in most Apple store to replace immediately at once.

so fast forward to the (returns) call.. everything was super chill and easy - it was probably the easiest customer service call in my life (makes me wonder if apple is actually already aware of this problem). The returns ppl gave me the option of replacement by pushing my order into the next available shipment. As a result, I get to continue using this ‘jaundiced’ phone until the stock replenishment at the Apple store where I can just head in to replace this current 12pro.

Would probably also advise anyone else annoyed by their screen to do the same as it’s quite hassle free and you can just keep working the phone you own!

This has been an issue noticed by many users, including me. See the thread below.

https://forums.macrumors.com/threads/yellow-screen-tint-display-seem-warm-check-here-first.2262691/

I’ve personally been to 2 different Apple stores and compared at least 5 12 Pro models to mine and ALL had the yellow tint issue, that is why I decided not to waste my time with returns and replacements. My 12 Pro was actually better than all display models I saw (achieved higher max brightness) but in terms of the yellow tint, all were the same or worse than mine.

Either this is an intentional shift in calibration by Apple or there is a significant issue with the initial batch of the 12 Pro.

It is especially noticeable when switching between my Apple devices as both my iPad Pro and MacBook Pro have the same cool blue hue display that I’ve also had in all my prior iPhones.