iPhone 12 Pro Wireless Charging Issues

I picked up the iPhone 12 Pro yesterday, and I can't get wireless charging to work properly. I have two Qi charging pads, both from different manufactures, and the 12 pro will only charge from them if it's been freshly rebooted. If I take the phone off the pad, and then place it back on the pad, it will not charge again unless I reboot the phone. The pads charge my Xs and my Galaxy S9, so they're not the problem. Anybody else having issues with wireless charging on the 12 pro?

Posted on Oct 24, 2020 6:49 PM

Top-ranking reply

GenXerCHS

Level 1

9 points

Posted on Oct 31, 2020 5:57 AM

Bring it back and exchange it - there are many people who claim this is a software problem, but the question is why isn't all iPhone 12 Pro phones having this issue? They've sold many of these phones and you'd think there would be thousands of complaints by now online.

I did two hard resets and nothing improved. It never charged wirelessly for me. I put it on a Qi compliant Mophie puck and another Qi charger and the same thing happens. It charges for a second and then stops.

I contacted Apple support and they said to bring it back and that it was not a software bug. Not that I expect Apple to admit it but if it is not a software bug then you'll be very sorry that you did not exchange it within the warranty period. Make sure you at the very least document this with Apple Support before your exchange period expires.

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iPhone 12 Pro Wireless Charging Issues

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