Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Gap between display and aluminium bezel

Hi!


Purchased an iPhone 12 last Friday and although it is amazing I noticed a flaw that definitely shouldn't be this way. At the top side of the phone there is a gap between the screen and the bezel, you can even see some of the internals and after one day dust is already getting stuck in the gap. I cannot imagine this phone is waterproof. Is there anyone else with this issue? In the Apple Store they told me this is just "cosmetic" so nothing they can do...

iPhone 12, iOS 14

Posted on Oct 25, 2020 9:44 AM

Reply
Question marked as Best reply

Posted on Oct 25, 2020 10:25 PM

I have this issue too! A small piece of dust has gotten stuck above the display...


These replies are not helpful...we do not want to return this phone permanently, we want one without the display gap!!

33 replies

Gap between display and aluminium bezel

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.