Unable to login to Google only in iOS Safari

This worked for me to - on an iPad Pro.

Only needed to switch off the 'requestIdleCallback' setting.

Thank you very much.

Apple Support didn't know about this fix, so I will go back to them with my case number and point them to this solution.

Good job, luv2flutter

Important keyword to add to this question is: "account.google.com". This dialog box is called when any iPad app wants to login to an app using a Google account.

yqlim mentioned that Chrome worked., but nothing else did at the time of his question. That seems to be because it although it calls the "account.google.com" dialog box, it is clearly using a different path from the Gmail, Google Drive and Google Play apps. Once the 'requestIdleCallback' is switched off, all those apps install as they used to.

Based on the history of the replies in this topic, it looks the problem started about 6 months ago and it only appears when you have uninstalled one or more of your Google apps and/or reset your Google password.

Kind regards,

Rob.

Yes. It worked! Had this problem for several weeks with multiple apps, was battling with the Philips Hue app today, since I re-used an older iPhone. Chatting with Google didn't help. Understandable since the problem is with the safari app.

as I’m on the beta programme I’ve taken the opportunity to raise the issue with Apple and they are looking at it as they came back to me for some more system diagnostics to try and identify the underlying issue causing this problem

You kind sir just saved me after 3 months of this issue. I'd given up and forgotten about it when it first happened and also I didn't want to reset my whole phone. But today I needed a solution badly and you were the savior.

Really odd that an experimental feature breaks it. Hopefully the issue is being looked at.

Hi all,

I am beyond thrilled that this post and its information has been helpful for so many and especially each of you!

Your kind, generous, praise has meant more to me than I can ever convey.

I understand the intense frustration of not being able to get something ‘simple’ to work, even after contacting its developers or creators.

I’ve spent much of my life figuring things out and this is my first ‘fix-it’ post to Apple Communities.

I love to do this/help/fix/inform/figure-out and it means so much to me that it is helping all of you.

Thank YOU, each of you!

I just hope I can provide a solution for the next issue.

~ luv

I HAD THE SAME ISSUE!!! I literally searched the internet for hours in the past before I just gave up. Decided to search again and came across this and the callback thing that luv2flutter suggested worked!!!! I AM SO EXCITED!!!!!!

Me too I have not been able to sing in to my google account(s) since about December since at leas iOS 14.1 When I go to sign in to my apps with google it says cookies are disabled o bathos device when they are enabled. I have been using Sign In with Apple since it came out but for some of the apps that I use I need to sign in with google and can’t do that I am beyond annoyed and need this fixed so I can use apps that I need for important stuff.

Ok so I've also been dealing with this issue for over a year. I had an iPhone 7plus with spectrum mobile. Couldn't load google.com. Any other website loads fine. I switched to a new phone and carrier a month ago. IPhone 12 pro max and xfinity mobile now. The issue followed me. I've been talking to Apple about this for weeks. They have no idea what it is but I do now. It's icloud. The issue follows be because it's linked to the cloud. I learned you could turn cellular data off and back on the get a temporary fix or you could reset the phone. Again this is only temporary. It would come back. I've also learned it will load fine on wifi. I followed apples advice which was to wipe my brand new phone to factory and start over. Well, when I did this all the apps I wanted back automatically want to download from the cloud. I downloaded my typical Chrome, earth, Gmail, and Google apps. Same problem all over again on top of it causing more issues with slow speeds. I decided to try all over again with another factory reset. This time I downloaded all the apps I wanted but purposely did not download any app that was related to Google. Since I've had no more issues loading google.com from safari. It's definitely cloud related so my next step since I have it fixed it is to get apple to remove all my google apps from the cloud so it won't just re-download currupg files. I haven't talked to them yet but will update you all. I miss my earth and google maps but I would rather live without those then have to constantly toggle my cellar data on and off every day several times a day. I do plan to get the apps back if they can remove them from the cloud so they will download brand new like I've never had them.

Can you tell me if you followed my comment about or the other comment from luv2flutter? I haven’t reinstalled the google apps of any kind yet because I’m waiting for apple to respond to me. I know if I download them again I will have issued because it’s coming from the cloud. Did you do the other suggestion or mine?

update after my last post. Talked to apple about removing all google type apps completely from the cloud. I explained after restarting my phone and not installing any google apps I was then able to load google.com like a charm. Have had no issues since however, I’m now without any google app. Apple told me they have no way to remove any app from our apple account. The only way is to start completely over with a new Apple ID. I don’t want to do this so it’s been suggested I download one google app at a time until I figure out with app has a corrupt file. So far I’ve only downloaded google earth from the App Store. Unfortunately it still has the cloud with the down arrow but I can’t remove it from the cloud and neither can apple. Anyway, hopefully as I add them back one at a time I will figure out which app is corrupt and causing the issue with going to google.com. So far no issue yet after installing earth back on my phone. I did read what I luv2flutter suggested but after checking both my new phone and my old iPhone I used to own neither had that requestidlecallback turned on so that wouldn’t work for me. I did also insure my old iPhone was no longer attached to iCloud as well before restarting and reinstalling any apps on my new phone. I will update everyone again on my solution since that other one didn’t work in my case.

PS: If you have more than one Google account or have connected Google to other accounts like iCloud, Facebook, Twitter, etc., please make sure you disconnect those connections.

Also, go to Settings/Safari and clear your cookies and Web data. Something might be hanging around that’s messing with the system.

Always restart your device after deleting apps and resetting Settings items.

Think laterally: you know what your device should do, so why isn’t it doing that? Don’t discount anything. It’s a process of elimination.

Could you and others still experiencing this issue describe them steps you’re taking to correct it?

i.e.: switching things in Settings, restarting your device, deleting apps, logging out of Google across-the-board, clearing cookies and Web data in Safari, updating iOS, are you running a beta?, or just share the steps you’re taking so we can help?

This isn’t meant to embarrass you. I know how that can feel. I really want to help! I am not sure how to without more info.

Hope to hear from you soon.

Hi, can I suggest the following.

You said that you can log into google from safari, is that by going to accounts.google.com ? If yes, that is activating google as you rightly pointed out and I am assuming that works fine.

So you wish to delete or remove all your apps from the cloud because you feel that is the issue. You can turn off icloud backup, and that should delete everything in the cloud, including google. Worst case, it won't bring back google from the cloud when you download it again, from the app store.

If after you have done the above, and google app still doesn't work, on your mobile device. I would go to the

safari->advanced->experimental feautures -> requestidlecallback and set that to off! and try it again after you have turned your phone off and then back on again..

Good luck !

i don’t think you fully understand my issue. Your response is a lot so I’m not going to answer all these questions but I have figured it out on my own. I contacted apple simply to see if they could remove all google apps from the cloud because yes it does have a lot to do with my issue. None of your suggestions helps me as I mentioned as well in a previous post. I did try your method but mine was already turned off. I don’t even use Gmail which I didn’t mention was the problem I’m having. I know it’s the cloud because the apps are being downloaded from it every time and after taking with apple I have to create a new Apple ID to get rid of all google based apps which I do not want to do. Thanks but you don’t fully understand my issue I guess and your solution does not work. Believe me I’ve done a lot and I’m very tech savvy so at this point I’m telling Apple what to do.

Also I have turned off the backup to all google apps before completely resetting the phone yet when you go to the App Store it still shows the cloud instead of the word Get. Apple has already told me there is not a way to remove apps from the cloud even if you deselect them on the do no backup. It just means it may not back them up but it does still remember that your Apple ID used that app before. I’ve resolved my issue and have been successfully loading google.com for over a week since restarting the phone over from factory and not downloading any google apps. I am downloading 1 app at a time now to see which one is corrupt. My only issue was always I couldn’t type the website “google.com” in any search engine. It wouldn’t load. It wouldn’t load in safari, chrome, or google app. I’ve even opened yahoo.com and actually typed google.com in their search field and it fails to load. I don’t use Gmail, but I do use earth, maps, and do have the Gmail app downloaded. I’m thrilled the website loads finally after over a year of this but I do miss my apps so I’m working with apple and have been for a month now to have their engineers push a update out to clear the issue. I just haven’t pinpointed with app will recreate the issue I’ve been having. I didn’t get on here seeking advice because I knew what I have read nothing has helped. I did however get on here to share my issue with others and share my resolution. Your solution does not work for me so it’s possible it’s not the total cure for everyone so I’m sharing what I’m doing to fix it.