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Level 1

4 points

Log in /password difficulty but need serial #

I’m locked out of my MacBook but Apple support says they need my serial number. Is there another place to find my serial #?

MacBook Pro 13″, macOS 10.14

Posted on Oct 27, 2020 10:13 AM

Top-ranking reply

Level 5

6,293 points

Posted on Oct 27, 2020 10:23 AM

Look for a serial number or model name on the outside of your Mac, or on its original packaging, receipt, or invoice.
Or sign in to appleid.apple.com, then look for your Mac in the Devices section. If you see your Mac there, click its name to see the model name and serial number.

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