You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: PRC162
PRC162 Author
User level: Level 1
4 points

Log in /password difficulty but need serial #

I’m locked out of my MacBook but Apple support says they need my serial number. Is there another place to find my serial #?

MacBook Pro 13″, macOS 10.14

Posted on Oct 27, 2020 10:13 AM

Reply
Question marked as Top-ranking reply
User profile for user: Sharhari
Sharhari
User level: Level 5
6,293 points

Posted on Oct 27, 2020 10:23 AM

  • Look for a serial number or model name on the outside of your Mac, or on its original packaging, receipt, or invoice.
  • Or sign in to appleid.apple.com, then look for your Mac in the Devices section. If you see your Mac there, click its name to see the model name and serial number.


Find the model and serial number of your Mac - Apple Support

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: Sharhari
Sharhari
User level: Level 5
6,293 points

Oct 27, 2020 10:23 AM in response to PRC162

  • Look for a serial number or model name on the outside of your Mac, or on its original packaging, receipt, or invoice.
  • Or sign in to appleid.apple.com, then look for your Mac in the Devices section. If you see your Mac there, click its name to see the model name and serial number.


Find the model and serial number of your Mac - Apple Support

Reply

Log in /password difficulty but need serial #

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up