My iPhone goes blank (Black) screen as soon as an incoming call come in on my iPhone. I have to click the button on the right hand side of my iPhone to light up the screen to be able to press the loud speaker or key pad buttons. This happens on out going calls as well. Sometimes the screen goes black within a second of me clicking the button on the right hand side. Help.
iPhone XR, iOS 14
Greet8ings ,
WQe understand that you are having some difficulty with the display on your iPhone, and we'd like to help. Begin by trying a forced restart of your iPhone:
If the issue still persists, and if you have nothing (case, screen protector, etc.) that can obstruct your proximity sensor, have your device checked at your most convenient Apple Store or Authorized Service Provider:
Apple - Find Locations - Location Selector
Take care.
iPhone XR
