iPhone 12 losing service

Phone : Iphone 12 mini.

Carrier : Telenor, Sweden. (No 5G at current location)

Previously used phones with no issues :

Iphone: 7/8/X/XS/XR/11.

Ipad: Mini/Air/iPad 2019/Pro. (Cellular)

Samsung: S7/S9/S10.

(except known issues with X)

Phones active in household (family of 4) without issues: iPhone 11x2. Iphone 7.

IPad Pro with cellular. Ipad air, cellular.

Tried : All mentioned in the thread. As most have. Change of Sim/E-sim. Restart, put into airplane mode and so on.

(For the price of this phone. It SHOULD not be needed. Considering other options)

Started directly after setup. Have had issues previous with restoring from backup so I install as "new phone".

Problem :

Starts with No signal > searches forever > skips the signal from 4G entirely and choose a 3G connection.

(And this is several times per day)

After a while it might find a 4G connection but it's always extremely low in downloaded data. Never had this issue and almost always had (110/30Mbit/s)

And low ping ~30

Now usually the upload speed persist but D/L falls down to around 2-3Mbit/s.

My operator blames apple, Apple use the

"No no, not us, it just works"

So where does it actually work is my question...

Johlid wrote:

So where does it actually work is my question...

Again:

I have a 12 Pro Max, I am in the US and my carrier is AT&T.

My plan does not include 5G.

I have not had a single call drop or had a single "No Signal" notification since receiving my phone almost a month ago.

I do see switches between LTE and 4G regularly with no issues whatsoever.

I have no intention, or license, to give you, or anyone, legal advice. But if someone sells you a car that doesn’t work, ever, and you try to make it work for 14 days, and in good faith, you cannot make it work, I don’t think any court in the USA (you might be in another country) is going to enforce the sale and the 14 day return period. You were never delivered a working product and the seller never held us their end of the bargain.

victuals wrote:

I have no intention, or license, to give you, or anyone, legal advice. But if someone sells you a car that doesn’t work, ever, and you try to make it work for 14 days, and in good faith, you cannot make it work, I don’t think any court in the USA (you might be in another country) is going to enforce the sale and the 14 day return period. You were never delivered a working product and the seller never held us their end of the bargain.

This makes certain assumptions.

For example, if the device would work on another carrier, that means the product works, but the carrier's network is to blame.

I'm having the same issue on Verizon 44.0.1 and iPhone 12 Pro Max. Its frustrating. I have to tap on/off cellular to get it back working or reboot the phone. Apple are you listening? Calls dont work on a $1300 phone.

I am having serious issues with my IPhone 12 pro Max dropping calls unexpectedly! This is happening everywhere including my house. I’m having service drop in places my IPhone 6 Plus never had. It’s constantly dropping calls. Pretty much every call. Extremely frustrated

You are correct that when service is dropped it shows "No SIM" - however it's not the SIM card or the slot as the same issue persists with eSIM only. The attached image is with both the physical SIM Card and the eSIM activated. Makes no difference.

My Iphone 12 Pro is consistently losing service, which led me to this thread. Considering the money we paid for these phones, this is really frustrating. It has happened everyday this week and during business calls.

My 12 pro max has been doing the same thing. I am on sprint/T-Mobile. Resetting the phone/network settings has yielded the same issues. The phone calls coming in will sometimes go straight to voicemail when the phone isn’t even being used. Calls will just drop on lTE/5g and WiFi. A lot of times the other end of my calls will complain about the quality of the call.

this is beyond frustration for the cost of the phone.

I never had this issue with my 11 pro max. I wish I would have kept it another week as I would have sent the 12 back!1

I can’t tell you how much your points are the same as mine. My thoughts EXACTLY

the fact that it’s so consistent is frustrating to say the least.

”as much as we pay for these phones, it’s really not acceptable”

Iv literally had to buy “another” brands flagship phone just to keep business

i am having the same issue with my phone 12 pro it will flash on and off saying no service for about 3 to 5 mins before connection back online with full bar with lte before going back to 5g . i am thinking its must be an update coming out to fix it

Same issue. I have iPhone 12 pro max. Optus network in Australia. eSIM. Loses 5G and LTE. Shows 3G network but sometimes can’t access data or make calls. Always loses calls/Data in one spot when I drive to work, where handover has to happen to next tower but it does not. Never had similar issues on iPhone 11 Pro Max. I hope it is a software issue.

So that’s a no for any substantive evidence of your claim that it affects all iphone 12s. If you worked in the press you would be sued. Forbes seem to use this thread as their totality of evidence.

Only 1000 me-too’s out of probably 40 million sales, and we don’t know how many of them are genuine.

‘...Yes, the issues are genuine for the many (thousands?, tens of thousands?)...”

Evidence?

I accept most of the people who come here to describe their connection issues are genuine.

The “me-too’s” are more difficult to police.

To jt7577 This is not grammar policing it is truth and evidence policing.

Describe your problem, but don’t make up the statistics without a link. Forbes don’t count as evidence because they just cite this thread’s me-too count. plus Reddit threads that I cannot find. Most of those (iphone 12 megathread for example) were praising the phones.

There are literally half a dozen unique site articles discussing the issue. You think people are seriously randomly coming here, logging in from their personal iCloud address, and making stories up? Huh