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activation lock for father who has passed away

Hi. My Father passed away and we are handling his affairs. He had an iPhone 6s, which I have restored to factory setting by connecting to my MacBook, but I need to get through the activation lock in order that I may use it as a new iPhone. The difficulty is I have my father's e-mail address but don't know his password and despite going through to the guidance on apple support I can't sort this out. Has anyone else found difficulties on this and can give me some simple guidance. Thanks,

iPhone 6s, iOS 14

Posted on Oct 28, 2020 2:49 PM

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Posted on Oct 28, 2020 3:13 PM

jonnyrusto wrote:

Hi. My Father passed away and we are handling his affairs. He had an iPhone 6s, which I have restored to factory setting by connecting to my MacBook, but I need to get through the activation lock in order that I may use it as a new iPhone. The difficulty is I have my father's e-mail address but don't know his password and despite going through to the guidance on apple support I can't sort this out. Has anyone else found difficulties on this and can give me some simple guidance. Thanks,

How to request access to a deceased family member's Apple accounts - Apple Support

1 reply
Question marked as Best reply

Oct 28, 2020 3:13 PM in response to jonnyrusto

jonnyrusto wrote:

Hi. My Father passed away and we are handling his affairs. He had an iPhone 6s, which I have restored to factory setting by connecting to my MacBook, but I need to get through the activation lock in order that I may use it as a new iPhone. The difficulty is I have my father's e-mail address but don't know his password and despite going through to the guidance on apple support I can't sort this out. Has anyone else found difficulties on this and can give me some simple guidance. Thanks,

How to request access to a deceased family member's Apple accounts - Apple Support

activation lock for father who has passed away

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