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iPhone 12 not getting group texts

Just got the iphone 12 and i have a group of 8 ppl in a message. I realized that some messages are not showing up in the chat. I only know this because some are emphazing or laughing at a message that i dont even see??? It might be a non iphone use but im not sure. I have all the mms n sms on. I looked farther up the group chat to look for the messages being emphazied but cant find them?


[Re-Titled by Moderator]

Posted on Oct 28, 2020 6:52 PM

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Posted on Nov 15, 2020 9:54 AM

Yup, same issue here. Didn't realize that others were having the same issue until this morning (and didn't realize how frequently I'd been having it, either!) It seems to have started when I switched over to my iPhone 12 Pro.

89 replies

Nov 16, 2020 4:33 PM in response to TechObsessed88

Yes, that’s lucky that you’re on Verizon. That’s Apple’s workaround for Verizon customers for now they said. You might get double messages for some, but at least you’ll see what you missed. I did it all: replaced the phone at an Apple Store, new SIM card, reset everything, all MMS and Group Text settings correct, and reprovisioned multiple times with T-Mobile. With the Apple Specialist saying it will be addressed in a “patch”, that kinda tells me they know it’s an Apple issue not the carriers.

Nov 17, 2020 8:24 AM in response to Khopfner88

I am having the same issue with the 12 Pro. Thought it was a T-Mobile issue but from several web searches it appears it is the phone or maybe the 5G SIM card. I upgraded from an 8 Plus that never had the issue. The 12 Pro is missing some and sometimes all of the messages. They just never arrive. All the standard fixes (delete the group, restart phone, turn group off then on) help for a short time then I just stop receiving messages from the group.

Nov 17, 2020 5:04 PM in response to bpain74

Well I WAS fixed as I said above. But it got worse the first day after the workaround for T-Mobile users of turning off WiFi Calling , then impossible again like it was before, after the second day. The Apple Senior Advisor said their engineers are aware of the problem and it won’t be fixed until they issue an iOS update. I will not wait that long, missing 80% of my Group Texts and I will be sending back the 12 Pro. I was trying every fix possible for the last 19 days and I’m done.

Nov 24, 2020 6:23 AM in response to Khopfner88

I have an iPhone 5SE. Yesterday I suddenly stopped receiving group messages that included android phones. If the group has only iPhone users, i received the texts. My carrier is Ting Sprint.


I had not updated anything at the time of failure, so I suspect it is a carrier problem. Since having the problem, I have updated and I am still experiencing the issue.

Jan 5, 2021 5:35 PM in response to Khopfner88

It must be the iPhone 12. Mine and my husbands do it when we have group chats. In fact he gets different messages than I do, but neither of us get the full thread. We have used iPhones since the 4 and never had this problem. I can individually text all the ppl in the thread with no issues but only get select messages... it’s extremely frustrating. I am missing out on super important messages with work. It has nothing to do with the carrier. This needs to be addressed and fixed by Apple. Please help us!

Jan 13, 2021 3:27 AM in response to Khopfner88

My three daughters received iPhone 12s for Christmas switching to a T-Mobile carrier. We have the same issue. We do not see their responses or reactions in the body of the group text and their text messages in the group text come all singularly instead of in the flow of the conversation. It is extremely annoying and it is impossible to easily follow who’s saying what in what order. I believe there is one android user in the group text and several carriers including Verizon, AT&T and T-Mobile. This has never been a problem until two things changed. The addition of iPhone 12s and the change to T-Mobile. Hard to sort out what the issue is but it sounds like most people are concluding that it is the Apple 12 We have tried all the fixes that were suggested in this thread and none of them have worked. Need Apple to hurry it up and create a fix. Very frustrating and impacting many in the “Apple community”

Jan 13, 2021 10:59 AM in response to Adamscc

I’ve been having this problem too. I noticed it when I was missing huge chunks of chat on Christmas Eve, at least. I have an iPhone 11 and I was on Sprint and had recently asked to be switched to the T Mobile servers bc Sprint isn’t good at my house. I switched to AT&T on Dec 26 and I am still having the problem. Maybe it was in the update? The people that I am missing convos from are also on iPhones.

iPhone 12 not getting group texts

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