iPhone 12 pro scratched screen

buzzgary wrote:

This is all a load of bull. I don’t want a shatter proof screen. I want scratch proof.

Were that widely true, one phone manufacturer would make that choice - Apple, Google, LG, Samsung… someone.

Not one has.

So either the marketplace has made that decision, or there is a huge missed market opportunity for someone here.

Certainly if there is a market for ruggedized laptops, there should be one for phones, too, aside from the protection ruggedized phone cases provide.

fine- scratch resistant, when handled appropriately. You can say words like “impossible and bull” but it’s a *fact* that my iPhone 6 Plus remained complete scratch free for 6 years, kept in my Jeans pocket and sometimes my jacket pocket along with sunglasses and other items.

Not one scratch. think about that. Not one scratch.

Why is is so hard to understand that the screens used to be harder and many of us who don’t shatter our phones want it that way again.

I’m pretty upset. I had an iPhone 6+ for years in my pocket, well...over 5 years with no screen protector and no scratches.

New iPhone 12 Pro, randomly scratched. It looks like the scratch matches the exact profile of my nail, but might be a coincidence. Matches exactly though, 100%. Unhappy customer😤😤😤

No. I want a high end iPhone with a screen that doesn’t scratch. Next thing you’ll be telling me is to put bumpers on all my fine wine glasses so they’ll look and feel ugly but won’t shatter if knocked over. Some people take care and some don’t. For those of us that do take care and don’t drop our phones, and don’t use our phones outdoors over concrete unless it’s done **** carefully, we deserve pristine screens without the ugliness and hassle of constantly buying and changing screen protectors that collect dust around their edges, accentuate the notch at the front camera that would otherwise blend in, don’t look or feel as good as the bare glass. I don’t even use a case. I’m just mindful of what I’m doing with my phone. Stop trolling and apologizing for Apple’s lack of regard for the people that don’t shatter their phones! I have never shattered an iPhone glass ever, and I’ve owned iPhones since 2009.

You didn't cut the screen with your fingernail. You scratched the Oleophobic coating on the screen. Why you would want to scratch the coating on your screen honestly defies reasonable logic. But that's what you did.

Except that it’s not a “trick” and it’s more than physically possible that lower Mohs value materials can cut harder Mohs value materials.

Sharpened, softer materials have cut harder materials for thousands of years.

[Edited by Moderator]

Watch this video and you tell me if your fingernail is harder than what this guy uses to test the scratch resistance of iPhone 12.

https://www.youtube.com/watch?v=LP6ppSM3xq4

Hence why I trust science over your assertion your fingernail could possibly cut a deep scratch in your iPhone screen.

Mohs is tested using a sharp object to attempt to scratch another under firm pressure.

A sharpened softer object cannot cut into a material with a higher Mohs hardness; by definition if it could, it would be of lower sharpness. That is how you determine Mohs hardness.

Just a PSA to this thread, my newly replaced (January 8) screen just got its first scratch today on my iceRink 11. :-(. Guess the properties of replacement screens are the same as the originals. Boo Apple. I wish for the choice to have the original glass back! I’d even pay extra.

Same as me , I had my iPhone X for almost 3 years and everything was fine , even fall from bed few times , and I bought my 12 pro max fee week ago and it’s already scratched everywhere and I very careful with it because it’s new 😒

abit dissapointed to be honest , since it’s overpriced it’s below my expectations 😢

Exactly the same here... I have had every generation of iPhone never had a problem till this one, babied the phone never dropped and 3 scratches out of nowhere.

I’ve heard this may be a manufacturing defect with glass not to spec and a recall/fix is imminent

Yes I have the exact same problem! I had a iPhone 7+ For 4 years and the screen was so strong. I’ve had my iPhone 12 for a few months and the scratches are so deep. Haven’t been really leaving the house due to Covid and yet the smallest thing seems to scratch the screen.

can’t find a forum with the same complaints about any other phone. My 7 hasn’t got a mark on it, iPhones are getting worse. My fella has a Samsung & accidentally slammed it in a car door & it barely marked it, I signed into my iCloud account & somehow made a massive scratch in the 12. Apple need to sort it out it’s a disgrace.

I have had the same exact problem. Prior to the 12 I had an iPhone X and never had a problem with scratches. A week or two after having this phone (and before I could get a screen protector on it), I had a significant scratch inflicted on the screen. Not even sure when or how it happened. For all the praise they gave the new screen technology, this is not acceptable.

I was lucky and got my 12 Pro Max on the day it launched. Our Apple Store was open by appointment only, with no one allowed in the store, but I chose in-store pickup and they installed the screen protector when I picked it up, before it ever was turned on.