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Dear all,
When using AirPods 2019 with my MacBook Retina 2015 the sound lags behind the video. When using wired headphones the issue doesn't occur.
I've tried resetting the BT module (CTRL+Option+click on the icon), unpairing and re-pairing the AirPods and I've tried enabling and re-enabling the codecs.
None of my attempts could solve the issue. Does anyone have a solution for this annoying issue?
Thanks in advance!
MacBook
Hi freggel_,
Thanks for getting back to us with those additional details. We understand that you're having issues with the sound lagging when using your AirPods with your Mac. We want you to have a good experience when using your AirPods. Allow us to help out.
Which model AirPods do you have? For help identifying your AirPods, check out this link:
Next, if you haven’t yet reset your AirPods Pro, let’s do so next. For help, check out:
Thank you for using Apple Support Communities. Have a nice day.
Hi freggel_,
Thanks for getting back to us with those additional details. We understand that you're having issues with the sound lagging when using your AirPods with your Mac. We want you to have a good experience when using your AirPods. Allow us to help out.
Which model AirPods do you have? For help identifying your AirPods, check out this link:
Next, if you haven’t yet reset your AirPods Pro, let’s do so next. For help, check out:
Thank you for using Apple Support Communities. Have a nice day.
Hello freggel_,
Welcome to Apple Support Communities. We understand having issues with sound lagging when using your AirPods with your Mac. We'd be happy to look into this with you so you can enjoy your Youtube videos.
Does the issue happen when listening to music on your Mac, or playing any content other than Youtube videos?
To get started, please try the steps in the following link:
If the sound from your wireless headphones cuts out or is distorted
"Wireless interference can cause Wi-Fi and Bluetooth devices to disconnect or perform poorly, but you can take steps to reduce or overcome it."
Resolve Wi-Fi and Bluetooth issues caused by wireless interference
We hope this information is useful. Kind regards.
Hi, thanks for replying.
I've tried different sources and it seemed to be solved, audio was synched for the other webbased source aswel as for YouTube. But then suddenly the BT connection between the AirPods and the MacBook was broken. After disconnecting and reconnecting the audio was lagging behind the image again.
Furthermore I read the articles and I'm sitting with the laptop on my lap and the AirPods in my ears, there are no objects between them.
Hopefully there are other suggestions!
Thanks for the reply! I tried the reset of the AirPods and re-paired them to my MacBook/iPhone but not to my HP laptop and tested it for a few days and it seems to be holding up fine now!
Thanks for helping, if the issue reappears I'll post it here. For now it seems to be solved. :)
Sound lagging when watching YouTube
