iPhone 12 Pro - Call Failed - Verizon

No, you and the 2 others with AT&T problems are rude, you hijacked a thread that is clearly about people with Verizon phones. And the fact that you and 2 others here are having dropped call problems does not mean it is for the same issue. Dropped calls have happened on cell phones since they were first used and they can occur for a variety of reasons. When the majority of people here who are having problems with Verizon are trying to find answers it just clutters up the thread when people post about other carriers. And no, you are the first.

So be the first to start a new thread about AT&T, modify this title, give all the pertinent information and maybe more people will chime in. I'm not having dropped calls issues nor is anyone I know in this area that now has an iPhone 12.

To all. It looks like my other post were not correct. After two days of my Wifi calling working. It no longer does. And I did not do no anything different. So my post about connecting to your computer and using the restore function. Does not seem to work. Back on the phone with Apple.

I will update if I get any answers. It just may be that for some reasons 14 on some phones will not allow Wifi calling to work.

Mine worked for two days. On the third day it broke. Since that every call I make on WiFi calling drops.

not really sure what to do at this point. Waiting for Apple to get back to me.

let me know how things go.

Apple had me restore again. This time they did not want me to restore my back up as the second process. They wanted me to re-gain my data from the cloud. Problem seems to have come back.

the only strange thing this time. I only seem to drop wifi call when I call someone. Not when they call me.

anyone seen the same thing?

I received my replacement 12 Pro Max yesterday; I'm going to set it up later tonight.

Question: I'm on Verizon and although I only get 2 bars when I'm at home, I've never had issues with dropped or failed calls before. Wondering what kind of reception everyone has when "Call Failed" happens?

Not really what I want. I want both cell and WiFi calling on. If I go outside I want cell to work. If I stay inside I want Wifi calling to work. Not going many places these days. But I do find myself in the car a little. Won’t alway remember to turn airplane mode off.

If you have a problem with AT&T it is a different problem. This thread is just for the Verizon problem; it would help you and other users responding if you created a new post by clicking Post at the top of this page, and describe the problem and any steps you have taken to troubleshoot it.

I was on iOS 14.3 so therefore, so was my backup. I couldn't restore from backup unless I updated the iPhone software which came at 14.1.

One thing I noticed today was I answered a FaceTime call on my Mac (my iPhone was on Wi-Fi) and I had no connection issues. We talked for 45 minutes. I've not answered an audio call on my Mac yet but wondering if anyone has and what was the result?

To all. Just got off the phone with Apple support. They said in a nutshell. They are not willing to do anything. We must wait for their Software people to solve the problem. I asked for a new phone. The support person said she had no way of doing that. I asked her to contact her boss. She said her boss has no way of doing it.

I just got a bunch of c—- I told her to refund my money so I could go buy a Samsung. She could not do that as well.

So she said you have to wait till we fix it. My next call will be with Verizon.

I have the same problem. In addition to that, when I am on the phone with someone they keep saying me that my voice is cutting. This is a huge problem I think and I hope we will get an explanation from apple soon. I just got the phone and I don’t want to deal with these problems for a phone that I paid almost a thousand dollars. This is ridiculous.

Constant dropped calls, and calls not getting thru to me. Where is the update on this? I’ve tried every suggestion and nothing has fixed the problem. LTE nor 5G networks work for me. I’ve told everyone I know not to get the 12 because of these problems.

I have a new new iPhone 12 Pro Max one month ago. I have trouble dialing calls when I am not in my office or home with wifi. I called Apple Support and they told me I have to call Verizon and have it "escalated". When I called Verizon - they said it is Apple's problem as I bought the phone from Apple - not Verizon. I've done enough troubleshooting on my end, which is most everything suggested here in this thread.

These "Call Failed" issues are affecting my work; I'm an attorney, and making calls on my iPhone is more important.

Support said I can't replace the phone.

So you carry two watches, one Verizon and one AT&T? Because I have an iPhone 12 Pro Max with AT&T and have no such issue. I have a friend who works downtown and has no such issue. I'm sitting with someone using an iPhone 12 with AT&T and they have no such issue. I gave an iPhone 12 Pro to someone on T-Mobile and she isn't having the issue. But the only two people I know with Verizon are having such issues as you. They are also having 5G data speed issues that have been reported and that PCMag says the solution is to turn off 5G. And this is for all model phones.

Glad that you are not having issues. If you read thru these post, you will in fact find people with AT&T service having the same Wifi calling problems. Turning on or off 5G. Should not affect WiFi calling.

It’s been an issue for me since I got the phone in November. I am at my wit’s end. I have never wanted to throw an Apple product and smash it into a bunch of tiny pieces, but that’s where I am now. This is insane. I can’t miss phone calls or messages. My work does not allow me too. I need to be reachable. I want this fixed or I want my money back.