iPhone screen is dim on unlock and stays that way until re locked again

It’s been happening a lot lately. I sometimes open my phone and the screen is randomly more dim than usual. I check the brightness level and it’s the same as I always use but when I bring the brightness up, it’s almost as if the whole brightness has shifted down. I have to lock my iPhone and reopen it again just for the screen to go back to normal brightness. And no, this is not an issue with auto brightness

iPhone XR

Posted on Oct 30, 2020 1:08 PM

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12 replies

Oct 30, 2020 1:18 PM in response to aidanrf

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Dec 30, 2020 2:56 AM in response to aidanrf

The only temporary solution at the moment seems to be to turn off true tone.

You can do so by going to settings > display & brightness where you can turn off true tone.


I must stress that this is not really a solution and merely a temporary work around, so it would be appreciated if someone from apple could acknowledge this as a known issue and confirm that the issue will be addressed.

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iPhone screen is dim on unlock and stays that way until re locked again

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