Unable to check for Update

Question

Level 1

9 points

Unable to check for Update

Since the IOS14 update my series 3 watch is unable to update. I have done some research and still have been unsuccessful.

I have done

1) switch from 2.5ghz WiFi to 5ghz

2) restart watch and phone

3) unpair iwatch and remove icloud

4) Uninstall watch app and redownload

5) click try again on the watch setup numerous time and have started over numerous times

5) hold crown and power at same time to restart watch

6) try WiFi other than my home WiFi

7) try to pair with an older model phone

I am running out of ideas and it’s probably been a month if not more without being able to use the watch

Posted on Oct 30, 2020 8:19 PM

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Answer 1

Jeff_W.

Community Specialist

Nov 3, 2020 6:12 PM in response to Dx2tony

Hello Dx2tony,

We see that you're running into an issue with updating the watchOS software on your Apple Watch. We can understand your concerns. What type of iPhone is the Apple Watch paired to? Have you checked to verify that the iPhone iOS software is up-to-date? You can check for new iPhone updates directly on the iPhone by going to Settings > General > Software Update.

Also, check out and follow these steps to Update your Apple Watch.

Best regards!

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Answer 2

Jeff_W.

Community Specialist

Nov 4, 2020 10:26 AM in response to Dx2tony

Dx2tony,

Good to see that your iPhone XS is up-to-date. We can see that you're experiencing issues with pairing your Apple Watch to two different iPhones. Check out and follow the steps on this page for more support: If your Apple Watch isn't connected or paired with your iPhone.

We hope these steps help. Best regards!

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Answer 3

akurilov

Level 1

13 points

Nov 4, 2020 10:48 AM in response to Jeff_W.

Hello there,

I think the issue is not only with pairing but also with unable to update.

I have the same issue described here Unable to update my Apple Watch 3 to watc… - Apple Community

All was ok between iOS13 and watchOS6, but after updating to iOS14 and then the latest 14.1 it can't update my Watch to watchOS7.0.3 and I can't use it at all.

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Answer 4

Dx2tony Author

Level 1

9 points

Nov 3, 2020 8:44 PM in response to Jeff_W.

Hey Jeff,

I am using an IPhone XS.

I am on IOS 14.1 and is up to date.

The watch is not paired to the phone anymore and I can not get it to finish pairing. I have tried an IPhone 6S also but unsuccessful.

I have noticed when I hit the power button and then hold the crown it’ll flash that my WiFi can not be connected. It doesn’t give me the option to put in WiFi password either.

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Unable to check for Update

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