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watch stuck in pairing-update loop

I just updated my watch. When it was done I was told to pair it with my phone. When that was done it tells me an update is available & gives me no option but to update again (which takes hours). Then, I'm back to being told to pair. I tried not pairing, and resetting to factory settings but after it did that, it told me to pair. I can't use my watch at all. Any advice? Thanks.

Apple Watch Series 3, watchOS 4

Posted on Oct 31, 2020 12:02 PM

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Question marked as Top-ranking reply

Posted on Nov 4, 2020 11:17 AM

Hey there maccleary,


We understand you're experiencing an issue with pairing your Apple Watch and being prompted for updates, and we'd like to see how we can help out.


First, make sure your iPhone is up to date: Update your iPhone, iPad, or iPod touch


Also, check to make sure the date and time settings are set correctly: Set the date and time on iPhone


On your Apple Watch, hold the Digital Crown and tap Reset. On your iPhone, head to Settings > General > iPhone Storage and check for the watchOS update. If you see it, delete it by swiping left. Then try pairing your watch again.


We hope this helps.

1 reply
Question marked as Top-ranking reply

Nov 4, 2020 11:17 AM in response to maccleary

Hey there maccleary,


We understand you're experiencing an issue with pairing your Apple Watch and being prompted for updates, and we'd like to see how we can help out.


First, make sure your iPhone is up to date: Update your iPhone, iPad, or iPod touch


Also, check to make sure the date and time settings are set correctly: Set the date and time on iPhone


On your Apple Watch, hold the Digital Crown and tap Reset. On your iPhone, head to Settings > General > iPhone Storage and check for the watchOS update. If you see it, delete it by swiping left. Then try pairing your watch again.


We hope this helps.

watch stuck in pairing-update loop

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