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Water damage, iPhone 11 Black screen still Responsive

iPhone 11 bought in March 2020 from Apple, limited warranty- Probably did so many things wrong, didn't realise it would reach this extent until it was too late, didn't read any of what you should do after coming into contact with water until too late either.

-Current condition: Black screen, will not display anything no matter what, still responsive to touch and will charge (it makes the accompanying noises/vibrations and an alarm went off which I stopped by touching usual spot)

-Previously had an iPhone 7+ that had been submerged in pool water on multiple occasions for various times and it works perfectly

-Googled if newer phone was water-proof yesterday came up with the 2 meters/30 minutes resistance

-Submerged it for no more that 10 secs 2 inches underwater- did this 3 times

-May have been splashed close by?

-Sat it on a table for a good hour

-Picked up and noticed slight screen glitch- scrolling through photos too fast would cause tiny tiny grey grid to cover entire screen

-Over the next 2-3 hours, proceeded to use phone as per usual, restarting periodically and playing a YouTube sound clip to vibrate water out of speakers

-Screen glitched more and more often with use

-Plugged in charger and got the water notification, unplugged but re-plugged not to long after, force restart

-Darker patch, “oil” spill-like appeared in bottom left corner

-Stopped working entirely, current condition as above

iPhone 11

Posted on Oct 31, 2020 6:57 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2020 7:43 PM

About splash, water, and dust resistance of iPhone 7 and later - Apple Support


Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Liquid damage is not covered under warranty



To prevent liquid damage, avoid these:

  • Swimming or bathing with your iPhone
  • Exposing your iPhone to pressurized water or high velocity water, such as when showering, water skiing, wake boarding, surfing, jet skiing, and so on
  • Using your iPhone in a sauna or steam room
  • Intentionally submerging your iPhone in water
  • Operating your iPhone outside the suggested temperature ranges or in extremely humid conditions
  • Dropping your iPhone or subjecting it to other impacts
  • Disassembling your iPhone, including removing screws




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2 replies
Question marked as Top-ranking reply

Oct 31, 2020 7:43 PM in response to Helopo

About splash, water, and dust resistance of iPhone 7 and later - Apple Support


Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Liquid damage is not covered under warranty



To prevent liquid damage, avoid these:

  • Swimming or bathing with your iPhone
  • Exposing your iPhone to pressurized water or high velocity water, such as when showering, water skiing, wake boarding, surfing, jet skiing, and so on
  • Using your iPhone in a sauna or steam room
  • Intentionally submerging your iPhone in water
  • Operating your iPhone outside the suggested temperature ranges or in extremely humid conditions
  • Dropping your iPhone or subjecting it to other impacts
  • Disassembling your iPhone, including removing screws




Oct 31, 2020 8:22 PM in response to Helopo

You destroyed your phone and it will not be covered under warranty. If you paid for AppleCare+, you can get a greatly reduced cost replacement. If you didn't, you will be offered an out of warranty replacement for about 60% of the cost of the phone when it was new.


There's nothing anyone here can do for you. Don't intentionally submerge a phone in water is the lesson I would hope you have learned.

Water damage, iPhone 11 Black screen still Responsive

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