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Hacked ID

So I have lost all of my songs cause I had to make New Apple ID cause someone was trying to hack into my old Apple ID account. I no longer have access to that Apple ID account. Is there anyway I can have a refund on all of the songs I can no longer get or can you help me get my songs back , here are all of the songs I cannot get access to.

iPhone 11 Pro Max, 14

Posted on Nov 2, 2020 3:37 PM

Reply
1 reply

Nov 6, 2020 4:09 PM in response to Jess_wright

Hi  Jess_wright,



We want to help you get access back to your purchases but transferring purchases between Apple IDs can’t be done. What we want to do is help you regain access to your Apple ID.


Here are a couple of articles that will be helpful. The first one, If you think your Apple ID has been compromised will guide you on what to do. 


If you are having trouble accessing your account, go to If you forgot your Apple ID.


After you regain access to your Apple ID, you can change it following the steps found here, and keep your purchases. See Change your Apple ID



Let us know if we can help further.

Take care!

Hacked ID

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