iPhone 12 OLED Screen Issue

https://discussions.apple.com/thread/251705107?page=4

this thread of iphone x having green tint/haze issue. Just read it and give an inisight if this green tint/haze issue can be really fixed bu an update or not :/

I tried doing a DFU reset on my iPhone 12 Pro yesterday since 14.2 came out a couple days ago through iTunes. I did notice a change for the better. It seems like anything below 70% brightness seems to have that weird grey light effect during complete black scenes in a pitch black room but 70% or higher are showing true blacks as they should on an OLED. Before I did the DFU the only time I would get TRUE blacks with 0 weird backlighting issues is when it was at 100% brightness. Also, I’d like to mention that I’m aware that Apple didn’t release any info about fixing a brightness issue on the 14.2 bug notes. I figured I’d give it a try and it seemed to help a bit for me. Idk if you guys want to give it a shot but definitely make sure to have all your **** backed up into your iCloud first. It’s a pain in the *** doing a DFU reset but worth it IMO. I posted this in the macrumors forums as well. Hopes it helps some people as it did me

You should try it in a completely dark room and open for example the black background in the settings, a black color picture from google or restart the iPhone. Important is low-middle brightness. Many people does not notice this I think.

I can confirm!

And this is driving me nuts. This is not how an OLED should work.

I found countless similar threads in forums from the US and Europe. I think it’s a common problem. Probably every iPhone 12 is affected. At least it seems like.

Thing is, most people will never recognize this problem.

Hopefully this is software related and a fix will come some day.

And please excuse my English.

Lots of people in Korea have this problem too, I just hope that it can be solved by software update.

When I boot up my iphone 12pro, and when I watch dark video especially including black color, the OLED doesn't show me the complete black color. I really hope that it is just a software bug and can be fixed by software update.

I recieved my iphone 12 pro max yesterday. It has the same issue, once the brightness < 90% it can not show complete black at all. I asusme it a harware issue due to the new magnet at the back that cause the issue. When i put my phone on my macbook screen it also casue the screen to act abnormally. :/// I am considering returning the phone. It should not be occuring on a such premium phone tbh. Hope your max does not have the issue tho

I have the same problem, Apple send me a new iPhone two times now, I think they don’t know what to do. I still hope for a software issue.

[Link Edited by Moderator]

Hello, can people who have no problems with their device please share their device information with us. Manufacturing KW and serial number?

You can get the information on this website: http://www.chipmunk.nl/klantenservice/applemodel.html

My replacement device was manufactured in week 46 and will arrive tomorrow. I will report.

SN: F17

Greetings from Germany!

Hello, can people who have no problems with their device please share their device information with us. Manufacturing KW and serial number?

My replacement device was manufactured in week 46 and will arrive tomorrow. I will report.

SN: F17

Greetings from Germany!

I can't tell you what the behavior of devices from Shanghai is like. I don't have a device from there myself. But if you say it has the green tint it is probably the same problem as with the other devices. I would exchange or return it.

Maybe at some point you will be lucky and get a better device

Hey, I don't know how often you can change your device. apple tries to talk its way out of this and has asked its technicians not to exchange the devices. I think it all depends on the support employee. I received my 3rd replacement device yesterday. Made in week 46 and the fault is still there. The green tint is slightly less, but the display still flickers when the display is black and the brightness is low.

The 4th device has a G9P panel like the 3 devices in front of it, I was hoping for a better display. :( The panel can be read out under Windows with the 3U tool.

Went to apple store again and was told they have to follow protocol before swapping out my phone. So we did another software reset directly through the computer which did not resolve issue. The next step was to replace the screen and not the entire phone. Took about two and a half hours, but I can confirm that the new screen fixed the problem of the green tint. No more tint or flashing on black screens at any brightness levels, at least so far. I am on ios 14.4. This leads me to believe it is a hardware issue. Hope this helps

I can confirm this problem. Three iPhone 12 Pros (2 in Germany and 1 in the USA) have this problem. It’s really a bummer how such an expensive phone has such a major problem with the display. My iPhone 11 Pro was perfect. I’m returning it and hope the iPhone 12 Pro Max does not have this problem!