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iPhone 12 OLED Screen Issue

Hello. I bought two iPhone 12 and both has the same issue. In dark surrounding on any brightness lower than 90-100% screen has this ugly glowing! Black pixels are not turning off in dynamic scenes. In static scene black pixels turning off after few seconds.


My video shows it in video and in clock app.

https://youtu.be/BAWSIf2oVlE


And this is comparison by another one person who have this problem but with iPhone 12 Pro. iPhone 12 Pro vs iPhone XS screen.


That’s not normal at all. I post it to support and they said I should wait more. That’s just great...

iPhone 12, iOS 14

Posted on Nov 4, 2020 2:16 PM

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Question marked as Top-ranking reply

Posted on Nov 5, 2020 11:23 PM

Lots of people in Korea have this problem too, I just hope that it can be solved by software update.

When I boot up my iphone 12pro, and when I watch dark video especially including black color, the OLED doesn't show me the complete black color. I really hope that it is just a software bug and can be fixed by software update.

1,490 replies

Dec 2, 2020 10:00 PM in response to m4x1k

I also have this problem. I have exchanged my 12 Pro Max and the new phone has same problem. Screen flickering while it should be black, disturbing while watching videos in a dark room. Very dissatisfied that Apple would release a product that has such a great defect. This is a very expensive device that should be free from said OLED screen defects. I don’t know what to do at the moment but wait for a software update. I hope that fixes it or else what?

Dec 3, 2020 12:30 AM in response to 19Jameel

Same problem with mine (iPhone 12 blue, 128 GB). I noticed this glitch instantly and it’s definitely not minor.

When booting up the phone that weird green/grey glow is really annoying. Are we really sure they are working on a software fix? How long is it going to take? Quite frankly I refuse to keep it as it is, it sounds like the screen is faulty and there won’t be any fix. Call me impatient or whatever but I’m seriously considering returning it or asking for a replacement.

What’s holding be back from doing it is that they run out of stock and I don’t wanna wait for too long. I called Apple Support and they said we aren’t even allowed to ask for a replacement for the time being as they are working hard on a software fix. I don’t trust them, you guys are saying the problem is still there even after installing the beta versions of 14.2 and 14.3.

Are they gonna roll out a minor software update meanwhile? Who knows.

Dec 3, 2020 5:42 AM in response to Giop_91

It’s less obvious with beta 14.3 but still there. I restored my phone and while on Apple screen the screen didn’t flicker green not even one time. The moment software was installed and phone rebooted, on the Apple logo screen you can see the flickering. That’s why I think it’s software related. Might be something really hard to fix since Apple it’s taking so long. My phone doesn’t have it that bad and it’s just noticeable in a complete dark room.

Dec 3, 2020 6:01 AM in response to cristianro

What’s bothering me the most is that not all of the iPhone 12s have this issue, and they are all running the same OS version. How is it possible that the glitch is there just for a few “unfortunate” units? I asked a friend of mine who got hers last week. She didn’t notice anything at all and hers seems to be working just fine!

Mine and my brother’s (both ordered last week online and unboxed brand new on the 24th of November) are detective.

Sounds like the first batch was faulty to me and Apple is trying to hold off servicing the glitchy OLED panels as they are convinced a software patch can fix the problem to some extent, but to me they are beating around the bush! Personal opinion... they should run a replacement program soon.

Dec 3, 2020 6:44 AM in response to Martin_k_w

My guess is because, while the people here and on other forums like Mac rumors are loudly speaking out, the vast majority of people don't actually notice it. The minute apple says something official, it would get the attention of everyone.


Also I'm fairly certain that all iphone 12s do this. The people who say they don't have it probably just aren't testing properly or are not understanding what they are trying to test. For example I still see large amounts of responses every time this is brought up trying to explain how the flickering is PWM, meaning they clearly didn't read or take the time to understand the complaints.

Dec 3, 2020 8:08 AM in response to m4x1k

Yesterday I said 14.3 beta 3 made some improvements but it’s not. Aldo I don’t think it’s a software glitch as others said here. If it was software Apple would fix it in no time. Also I think that every iPhone 12 is affected by this, if not — there should be at least a video of comparison but there’s not. Maybe some people just won’t notice it. But all you need to do — go to the dark room and play some YT video with black borders. It’ll flicker like f every second — it’s very distracting from watching.

Dec 3, 2020 8:18 AM in response to m4x1k

The only thing holds me to say it’s a hardware issue , is that when I reinstalled the iOS it sat on the Apple logo screen for about 10 min and never flicker once. The moment the iOS was done and phone rebooted I could see the green flickering screen prior booting into the iOS. Who knows how apple designed this phone? They tend to do things like battery gate issue, to prolong the hardware ....


Dec 3, 2020 8:27 AM in response to cristianro

The thing is: if you were right (and it technically could be a software-related issue), how do you explain some models don’t flicker at all or display that odd grey-green tint in the dark? They are all running the same version of iOS. I think something hardware wise is interfering. When the phone is “bare” with no iOS installed, maybe it has to load less and the processor doesn’t work intensively. When iOS kicks in and the chip has to handle more tasks, there we are back!

Dec 3, 2020 10:03 AM in response to m4x1k

My 12 pro Max does it but I only notice it during the tests. In real use I have not noticed it at all. If it is hardware and Apple offers a replacement there is no way in **** I would swap out even if they paid me. Im a power user and even with backup/restore I finally have all my accounts and passwords reentered after 2 week. its just not worth trouble for a phone I will trade in in about 11 months and don't even notice the issue.

Dec 3, 2020 11:37 AM in response to Giop_91

Personally I still think they all do it.


But if it is in fact only some, it is possible there could be different models of the display controller (a seperately part from the display panel itself) interacting with iOS. There could also be different versions of display controller firmware. But whatever it is, it clearly works properly when sent data from the cmos during startup, then only shows the glow/flicker after iOS takes over. So it has to be a software issue of some sort. If it was really a faulty display panel or display controller, it would always show the glow even during startup or during a restore.


Now whether the glitch is in iOS itself, or the firmware of the display controller somehow misinterpretating the signals coming from iOS. Who knows? But either is fixable. If you can't patch the display controller firmware, you can always figure out how to tweakthe OS to send "improper" signals which end up displaying properly after said miscommunication. That may be what's going on, considering its taking so long to fix.


But personally I still think this was done on purpose as way to mitigate smearing, and they just need to give people who view in the dark a setting to disable this "feature"


[Edited for Grammer/spelling]

Dec 3, 2020 12:46 PM in response to RX-78

It’s legit and accurate as a description but my point is: why should I wait for that long if I can have a replacement unit straight away?

We have no official evidence it’s a software-related issue, although it’s very likely. Imagine if Apple gave up after the nth unsuccessful attempt and decided to start a replacement program in two months: we’d only waste a lot of time.

iPhone 12 OLED Screen Issue

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