iPhone 12 OLED Screen Issue

Hello. I bought two iPhone 12 and both has the same issue. In dark surrounding on any brightness lower than 90-100% screen has this ugly glowing! Black pixels are not turning off in dynamic scenes. In static scene black pixels turning off after few seconds.


My video shows it in video and in clock app.

https://youtu.be/BAWSIf2oVlE


And this is comparison by another one person who have this problem but with iPhone 12 Pro. iPhone 12 Pro vs iPhone XS screen.


That’s not normal at all. I post it to support and they said I should wait more. That’s just great...

iPhone 12, iOS 14

Posted on Nov 4, 2020 2:16 PM

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Posted on Feb 22, 2021 4:34 PM

Went to apple store again and was told they have to follow protocol before swapping out my phone. So we did another software reset directly through the computer which did not resolve issue. The next step was to replace the screen and not the entire phone. Took about two and a half hours, but I can confirm that the new screen fixed the problem of the green tint. No more tint or flashing on black screens at any brightness levels, at least so far. I am on ios 14.4. This leads me to believe it is a hardware issue. Hope this helps

1,490 replies

Dec 17, 2020 2:52 AM in response to Guyg1958


Hello, can people who have no problems with their device please share their device information with us. Manufacturing KW and serial number?

You can get the information on this website: http://www.chipmunk.nl/klantenservice/applemodel.html


My replacement device was manufactured in week 46 and will arrive tomorrow. I will report.

SN: F17


Greetings from Germany!

Dec 17, 2020 2:58 AM in response to ifromduluth


Hello, can people who have no problems with their device please share their device information with us. Manufacturing KW and serial number?


My replacement device was manufactured in week 46 and will arrive tomorrow. I will report.

SN: F17


Greetings from Germany!

Dec 17, 2020 9:14 AM in response to fvdam

I can't tell you what the behavior of devices from Shanghai is like. I don't have a device from there myself. But if you say it has the green tint it is probably the same problem as with the other devices. I would exchange or return it.

Maybe at some point you will be lucky and get a better device

Dec 19, 2020 4:03 AM in response to angealexiel

Hey, I don't know how often you can change your device. apple tries to talk its way out of this and has asked its technicians not to exchange the devices. I think it all depends on the support employee. I received my 3rd replacement device yesterday. Made in week 46 and the fault is still there. The green tint is slightly less, but the display still flickers when the display is black and the brightness is low.

The 4th device has a G9P panel like the 3 devices in front of it, I was hoping for a better display. :( The panel can be read out under Windows with the 3U tool.

Nov 8, 2020 1:42 PM in response to m4x1k

The yellow/brownish tint and reduced contrast are not as bad with True Tone turned off. But, it is still noticeable compared to iPhone X/XS. Unfortunately, personnel in our local Apple store is not very knowledgeable. They “didn’t have time” to run a test. So, I returned the whole unit. I’ll wait until problems are solved. No need to settle for a workaround with a >$1k phone!

Nov 8, 2020 9:56 PM in response to akirah1122

I have the same issue. This is my 2nd iPhone 12 Pro, the first one was returned because of another flaw that these models are exhibiting with the yellow tint. The replacement, received on 11/6, also has the yellow tint albeit marginally better however the raised black levels are pretty noticeable especially in a dark room. Both units were manufactured in week 40 production. This is unfortunate and I really can’t deal with repeated returns now as the original was purchased through T-Mobile online.

Nov 14, 2020 11:25 PM in response to marcpodi

Interesting, with your 12 pro, does the green tint occur when you “use” the device, and what I mean by that is, does it only occur when you begin objects on the screen begin to move?


I have noticed with the 12 pro max, I’ve noticed that the green tint issue only occurs when there is movement on the screen, and if the picture is stagnant for a while, the blacks will return to normal with the pixels being off, therefore could be and issue with the touch interface.


Still thinking it may be a oled smearing or smudge prevention software technique that it’s glitching or incorrectly coded but now I have found the peak brightness of my display is jumping above the max allowed slider brightness and also the colour temperature of the screen by default is quite warm, had to apply a colour filter to correct this so there could be a definite issue with the display and sensors



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iPhone 12 OLED Screen Issue

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