Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Broadcom Built-In Bluetooth in Device Manager not showing

I’m unable to get any bluetooth devices to connect to my macbook pro 13 (2017) running windows 10.  The bluetooth product & Vendor ID: VID: 0x05AC ---- PID: 0x007E


Here are the steps I’ve taken.


  • Downloaded the latest bootcamp drivers on Mac O/S side and ran a ‘repair install’ on windows using them.  Rebooted.  No change.
  • Windows device manager, under Bluetooth,  “Apple Broadcom Built-in Bluetooth” does not show (even temporarily). 
  • Bluetooth Radio > Allow this computer to turn off this device to save power > unchecked



  • Windows device manager, under Network Adapters,  “Broadcom 802.11ac Network Adapter”.  > advanced > Bluetooth Collaboration is not an option 
  • Driver 7.77.119.0 ( have tried rolling back, this did not help.)
  • Allow this computer to turn off this device to save power > unchecked


This thread is very similar https://discussions.apple.com/thread/251394916 however the user appears to at least initially be able to connect the BT device, suggesting it was related to the power save feature.  I am not even getting that far.


Any suggestions welcomed. 


Mark

Windows, Windows 6

Posted on Nov 4, 2020 1:54 PM

Reply

Similar questions

9 replies
Sort By: 

Nov 4, 2020 9:57 PM in response to AngryBunny2

AngryBunny2 wrote:

Yes, as I mentioned in the third bullet point (unless you mean something else)

These two bullets are confusing...


  • Windows device manager, under Bluetooth,  “Apple Broadcom Built-in Bluetooth” does not show (even temporarily).  This implies you do not have a BT radio...
  • Bluetooth Radio > Allow this computer to turn off this device to save power > unchecked ...but this one says you have one.


0x05AC is the Apple Vendor ID. It is possible that Windows has installed a generic driver. Also, the 7.77.x.x drivers do not have BT collaboration, but the 7.35.x.x drivers do.


Also, see Bluetooth Driver for MBP 14,3 on bootcamp - Apple Community .

Reply

Nov 5, 2020 12:06 AM in response to Loner T

I was getting confused myself. I thought “Apple Broadcom Built-in Bluetooth” should show as well as the "Bluetooth Radio".


I've added some screen shots for clarity, I only have the bluetooth radio.

I have rolled back the driver to 7.35.x.x and I still do not see a BT collaboration on the advanced tab.




Reply

Nov 5, 2020 12:49 PM in response to Loner T

Unfortunately not, oh well it's not the end of the world, I'll just have to use a wired mouse! :)


EDIT


I had a look in BootCamp.xml and I see this:


<Name>Broadcom 802.11 Network Adapter Driver

<InfName>bcmwl6.inf</InfName>

<Class>Net</Class>

<ClassGUID> {4d36e972-e325-11ce-bfc1-08002be10318}</ClassGUID>

<CatalogFile>BCM43XX64.CAT</CatalogFile>

<Provider>Broadcom</Provider>

<DriverVer>11/13/2012, 5.106.199.1</DriverVer>

<ServiceBinary>bcmwl5.sys</ServiceBinary>

<HardwareID></HardwareID>

<isX64>Both</isX64>


should I try driver 5.106.199.1 ? (I don't see this is available in the list of drivers, so I'm not sure I even can).


Reply

Nov 5, 2020 10:14 AM in response to Loner T

I'm trying to connect an orginal Bose Mini Bluetooth speaker and a cheap bluetooth mouse (both work on mac OS)


7.77.119.0 - Do not see either device.

7.35.118.83 - Do not see either device.


7.35.118.73 - See mouse but just hangs at connecting

7.35.118.68  - See mouse and bluetooth speaker but just hangs at connecting


I couldn't find where to download .40



Reply

Nov 5, 2020 4:24 PM in response to AngryBunny2

.73 works very well. If you install it and enable Collaboration and disable Power Management, do you still see the same issue?


Also, you have 13-in MBP, not a Mini/iMac/MacPro. Unless you constantly use the MBP in clamshell mode, it makes me wonder if you need a BT mouse. I have used the .73 driver with an Apple MM2, and it works very well, in a very noisy 2.4GHz RF environment.

Reply

Apple Broadcom Built-In Bluetooth in Device Manager not showing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.