Ever since the last iOS update I’ve lost the ability to send pictures to Android users. MMS is enabled, I’ve tried resetting network settings, and with iMessage turned off and on with nothing working. Had anyone else experienced this recently?
iPhone 8 Plus, iOS 14
Apple engineers gave me a reply back finally and told me they suggest that I back up my iCloud and then I go into my settings - general - reset - erase all content and settings.
it worked, but I’m ****** I had to do that because of all of the unfavorable hoops Apple put me though during this process.
at first the man denied it’s an apple problem, “99% of the time it’s the carrier”.
and then I had to reach back out to them after they said they would call me.. which I didn’t receive, and now I have to redownload all of my apps again and set up my phone like I just spent $1000 bucks on a new phone.
Of course I have tried testing my WiFi and network connections. All are fine. I have changed nothing other than allow the iOS auto updates and this problem started with the last update.
Has anyone been able to find a solution to this?
Same problem. Sometimes if I switch MMS off and then on again it will work but only randomly. Occurs with both Wi-Fi and cellular connections. Incredibly annoying
Please explain step by step what you did bc I’ve tried everything and this is frustrating as poop! Come on Apple! I’m about to go switc to Android!!!
I went to network settings and did reset network settings and it works like a champ.
I don’t have ATT so it’s 100% not a network issue if it’s happening across multiple carriers. It’s an iPhone issue
Not possible to be a carrier issue since users on MetroPCS, ATT, and Verizon are all reporting the problem
Same problem almost--also put this in a separate question:
My iPhone has overnight (with no sign of an update) begun to refuse to open Camera icon from within messages, when sending to Androids. I can take a picture and attach it to the same person, but the icon in Messages remains disfunctional and unresponsive.
I see similar problems with others since Nov. This began morning of 26 Dec 2020. According to my software updates, my phone does not YET have IOS 14.3, so I assume it is running 14.2.
I am having the same issues with the camera icon suddenly being dysfunctional in text and the ongoing issue of not being able to text photos to android users or people on a different cellular network. This is crazy. What is going on @Apple?
I am having the same problem as other users in that I can’t send texts or photos to Android users. This started on December 23, 2020. I have tried every solution that Apple provides yet nothing will fix this issue. I was running on IOS 14.2 and thought 14.3 might fix the issue. I ran the software change and it has NOT fixed it. What caused this to happen and what are you going to do to fix it?
My wife and I have brand new iPhone 12s, and we are both experiencing this same problem that everyone else is experiencing: pictures will not send to Android devices, even though they do send to Apple devices. It seems disingenuous for Apple Support to respond to Customers by listing insultingly-obvious *check-your-wifi* or *enable-SMS-and-MMS* solutions when so many people are suffering this known problem, and the aforementioned settings are all already correct.
Both my wife and I are having this same problem, with two brand new iPhone 12s. Pictures *will* send to other Apple phones, but *not to Android phones*. Please do not recommend that I "check my wifi", or "enable SMS and MMS", because that makes it sound like this is not a known problem that tens of thousands of users are experiencing.
My wifi is allowing photos to go to other iPhones. My SMS and MMS are enabled. My brand new iPhone 12 keeps on keeps on not sending pics to Android phones.
What is going on Apple folks?
That’s exactly the date it began happening! Once in a while, if I turn off iMessage I can get one picture to send to my husband (Android user), but that “trick” doesn’t always work. This is not a carrier issue. This is an Apple issue. Please resolve ASAP.
Same problem for me. I’ve tried all the fixes, tricks, and resets and still haven’t been able to solve this problem. At least my texts are going through I suppose. Even in group texts I can only send to those with Apple phones. It feels like a cheap trick to be limiting us to Apple users only.
Still an issue currently. I was able to send 2 photos to two android users right after disconnecting the wifi but unable to send anything to the same people a couple of seconds later. Super frustrating, super outdated, still no info or solution from Apple. 👍
iPhone won’t send pics to Android
