Intercom Notification issues

Try enabling location services for the home app on your iOS device. Go to Settings, then Privacy, then Location Services, then Home, and set to "While Using the App". This should enable you to set a location for intercom notifications in the Home app.

I just figured this out... it was very a very frustrating issue. Here’s the fix:

Step 1) Open the Home App on the main account that setup the HomePod device.

Step 2) Go to the house icon in the top left hand corner.

Step 3) Navigate to the bottom of that list and click on “Home Settings”

Step 4) Touch on the person in your household you would like to have be able to receive notifications, etc. (if not there, invite and have them accept the invite to join the home). Note: Make sure the individual has enabled location services to “While Using” for the Home App under Settings / Privacy / Location Services / Home

Step 5) Enable “Add and Edit Accessories”

Step 6) Hit “Back” and “Done”!

Step 7) On their device, go into Home App

Step 8) Navigate to the HomePod and long touch.

Step 9) Swipe up till you open settings (or click the gear).

Step 10) Select Intercom and turn on appropriate settings.

I have the same issue under 14.2 on my iPhone 12. "Receive notifications when" is set on never and can't be changed as no other options are offered. Tried reinstalling the home app but this didn't solve the issue.

On my iPad and my girlfriend's iPhone everything is fine but I see no differences in our settings.

Same here, thanks!

Same here. I'm able to send intercom messages from my iPhone and receive them on my HomePod, but I don't get them on my phone because I can only select "never".

Great! that's work for me, thank you!

That worked - thanks!

Thanks!

Same. Location setting already enabled. Still only with option “never”

Uffff, thanks ;)

Worked like a charm! Thanks 👍

I love you! Thank you

Thank you!!! Worked for me!!!!

Yes! Thank works, many thats, it was bugging me