Automatic Permissions to read and write

Question

Level 1

4 points

Automatic Permissions to read and write

Hi, since the last 2 weeks (we are today Nov 6th 2020), I've been having to permissions problems.

Here is an example.

When I create a new file (lets say an excel file), when it saves to my desktop, its saves the file as read and write for me, but as read only for everyone. That does not create anyproblem for me.

But then I usually move these new files to a One Drive account, that my client uses too. (they are either on a mac or a PC). And lately, they cant even open the files. They see them, but get and error message regarding permissions.

Here is what I've tryed, I've made the upgrade to catalina, I've purchased the new office 365, played around with file sharing and looked for similar posts (they all date from 2014 and older times) my problem is 2 weeks old, that did not happen before.

After all that, still when a created a new file, it saves to my desktop as read and write for me, but as read only for everyone.

Is the problem on my end ? or is it probably on their end ?

Thanks

iMac 21.5″, macOS 10.15

Posted on Nov 6, 2020 9:09 AM

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Answer 1

rkaufmann87

Level 10

148,470 points

Nov 6, 2020 11:00 AM in response to Yamok

I do not speak or read French however I did notice you have the CleanMyMac malware installed. Please locate the CMM developers uninstall instructions and then please uninstall. Next, please restart in Safe Mode per the instructions in Use safe mode to isolate issues with your Mac and then restart normally and test.

Mac OS does not benefit from nor does it require ANY third party cleaning, security, antivirus or any maintenance apps. If simply kept up to date and otherwise left alone Mac OS runs well for most users for many years. Adding these types of apps only makes Mac OS slow, unstable and creates odd bugs (much like you are experiencing) all while offering no additional benefits.

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Answer 2

rkaufmann87

Level 10

148,470 points

Nov 6, 2020 9:25 AM in response to Yamok

You can save both you and us a lot of time and effort if you do the following:

Please navigate to the Mac App Store or navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211

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Answer 3

Yamok Author

Level 1

4 points

Nov 6, 2020 9:20 AM in response to Yamok

I'll also add that even if I manually change the permissions for staff and everyone, to read and write, before or after I've transfered them to One Drive, my client is still not able to open them. Again, this is a new problem before I've made the update to catalina.

Perhaps the problem is not on my end ? perhaps this has nothing to do with permissions ?

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