I see the intercom symbol in the upper right corner of the Home App on my Ipad but not my Iphone even though both are up to date. I can send and receive from my Ipad with no problems. How can I get my iphone to send Intercom messages too? I have reset my Homepod from each device and Intercom is switched on on both devices. I’ve restarted my iphone too but still cannot send or receive Intercom messages from it.
iPhone XS
Can you use "Hey Siri, Intercom" and then record your message to be sent from your iPhone? That's working for me. The other thing to try is ensure that in your Home app under Home icon > Home Settings > Intercom > People, all the people you want to be able to send/receive intercom messages are switched to "on" position (including yourself).
(Contrarily, I have the opposite problem. I can send an intercom message from my iPad using the intercom symbol, but it doesn't receive notifications of incoming intercom messages!)
As part of troubleshooting I also reset my HomePod, i.e. remove accessory from Home app and re-setup by holding my phone close to the HomePod. Might be worth trying that.
Interesting but when I try to do that, I get the message back from Siri on my iphone that in order to send an intercom message I first need to update my Homepod software. This is obviously an error because the software on it is updated because my ipad can send intercom messages but my iphone cannot. Both go through the same Homepod. It is just an issue of the iphone not recognizing the updated software but the ipad does.
First I reset it from the Homepod setting and that did not improve things. Then I also removed it and then added it back and it still does not have an intercom icon. So I get an intercom icon on my ipad but not on my iphone so no improvement. Then I tried to send an intercom through my iphone. Rather than have it say I had to update the software on the Homepod as it did before, now it freezes after and that says it is sending a message but does not.
Yeah it didn’t appear immediately on mine after set up either. Now both iPad and iPhone have it. My mom and dad‘s has been set up for a couple days now and neither of them are getting the symbol, not sure what’s going on but definitely an issue
Intercom just doesn’t work. I e tried everything and I can’t send an intercom to my HomePod. I’ve had pretty bad luck getting anything to do with HomeKit working. The speakers really nice but HomeKit is horrible. I want it to be so much better but every time it “just doesn’t work” when it should “just work”
Now finally get intercom icon on iphone.
Multiple Devices and Intercom
