Iphone damaged in box

Hi all,


I just got delivery of my new IPhone 12 Pro graphite on Wednesday. I opened it up (always a great experience), and found there to be the smallest of chips on the top stainless steel camera surround. The packaging wasn’t damaged so I can only assume it came out the factory like this. It’s really small and hardly noticeable but it’s just a bit annoying as it’s brand new and I always like to take care of my Apple devices.

Do you think Apple would entertain a replacement? Anyone got any suggestions?

MacBook Pro 13″, macOS 10.12

Posted on Nov 6, 2020 9:51 AM

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Iphone damaged in box

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