installing watchOS 7.1

Restarted (Windows fix) both the watch and the phone, then initiated update from the watch...

Wondering if I shouldn't have bothered since there seem to be alot of gripes about battery draining and other issues...

We'll see...

I’ve only got a series 3 (gps only) and it came up with the same suggested issue. I had checked the Wi-fi, etc and could find no problems with it.

Eventually I had to reset the watch as if it was a new one before I upgraded it.

It took a few minutes to do and also when setting everything up as I wanted again but at least it upgraded properly.

I think it’s because mine has lower memory than later versions. What it can’t just say so, instead of putting up irrelevant information, I’m not sure.

I bought a watch se for my partner, having lost faith in the s3 I have, and sent the first one I’d got her back to apple (though now apple seem to have sorted that problem, at least with mine, by updating software properly).

I couldn’t get her new watch to update with her phone (an iPhone 7).

Eventually I unpaired it, paired it with my phone (a fairly new se) and the update did work.

Once that was done, I again unpaired it from mine and started the whole process again with her phone, as her watch.

So far it’s been fine since then.

As I said. Either get the next beta watchOS and it will install with no issues or have patience and wait for the official 7.2.

Well documented problem. I had the same problem 50+ times “not connected“ and I’m running beta 7.2 with no issues. Installed first try.

Just wait for watchOS 7.2 and it will work. Well documented problem. Or get the beta 7.2. I had the same problem many times and I’m running beta 7.2 with no issues.

My series 3 gps Watch was doing the exact same thing trying to sync it to an iPhone XS but tried with my wife’s iphone 11 and it worked no problem! Not sure why that is but maybe can help...

14.3 and 7.2 are out. Those should take care of your issue.

I’m having the same issue. I have a gps series 3. The update doesn’t directly affect where I live but Apple gave me their number and said I have to ask for the senior advisor department. That seems to be the only way to correct the issue. I have not called but tech support offered zero help, unfortunately.

You are not alone, same situation with watch v4, I have tried about ten times using various approaches. None of the official support suggestions help, the download works fine but the installation fails at about one third of the process with a complaint that there is no internet connection for verification. The iPhone 7 on 14.2 has a strong wifi connections and is on the same 2.4 ghz SSID as the watch, the watch connection at that point cannot be checked. I suspect that the watch is looking for a direct connection to Apple to verify ownership but the required wifi driver has not been installed. However I am not in Russia or Korea so from what I read in the release notes there is not much benefit for me. It certainly is not worth being on the phone with Apple support for an hour even though the watch is less than a month in service.

I have this same issue!!! Whatever you do, don’t unpair and re pair to your iPhone if you haven’t already. Unfortunately, for me, it has caused more issues as random built-in apps like weather and now playing now do not download on my watch. Hoping Apple can fix this. So many issues just from trying to update to 7.1

I had tried to update my AW3 to 7.1 about 50 different times and ways to no avail. I also put my old 6S on beta IOS 14.3 and then my watch on beta watchOS 7.2 and it worked! No failing near the end of preparing for “not connected to internet.” Now to pair my watch to my 12 mini....

Thanks!!!

Have you tried to update it from the settings in the watch not from your iPhone?!

I have the same error, with iPhone Xr (14.2) and Watch S5 (7.0.2). I have called the Apple Support, but the official procedure are not solving the problem. I think there will be a fix software in the next days/weeks...

Same issue here (AW4 and iPhone 11). Have tried everything (shut down / restart both devices, un-pair and re-pair, placed watch and phone on charges next to wireless router over night, switched VPN off, etc., etc., etc.). Kinda frustrated at this point......

It is not just “us” but there are so few of us here and on the internet in general that it would seem to be a relatively rare problem. 2017 sales in theory were 33 million but Apple does not release unit sales figures. If it were a more common issue, or if it was an iPhone or iPad issue I believe a fix would be top priority. Considering that it is comparatively uncommon we are stuck with a “ get a round tuit” attitude.