You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New iPhone 12 volume buttons toggle silent mode

A friend bought a new iPhone 12 yesterday and we find that the volume buttons are toggling “silent mode” on and off rather than adjusting the volume.


I never seen this behaviour and can find nothing about it on Google.


How did we return the volume buttons behaviour to normal and adjusting the volume?

Posted on Nov 8, 2020 12:12 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2020 1:19 PM

Issue seems to have resolved itself after updating to iOS 14.2 which of course causes the phone to restart. Quite possibly switching the phone off and on again may very well have fixed this issue as well.

Have never seen this problem with an iPhone previously.

Similar questions

1 reply

New iPhone 12 volume buttons toggle silent mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.