ios 14.2 carplay issues

I have an iPhone X and recently upgraded to IOS 14.2 and had a different upgrade caused problem. The CarPlay would load but I could not use the audio knob on the control to select menu items. I would have to select music, podcast, phone etc. on my iPhone to get a different menu item. However, disabling the assistive touch under settings, accessibility resolved my problem. Thanks

Hello, Saruiz1,

Thanks for giving those steps a try, providing that info and for choosing the Apple Support Communities.

Do you have access to an alternate car that you can test your device with? You can find compatible models here: About CarPlay

If you're unable to test, Contact Apple Support

I have the same issue; CarPlay loads fine but not able to use the knob to "click" or "enter" the selected item. Once disabled the Assistive Touch, it resolved the issue. More details can be found in the following thread:

IOS 14.2 Carplay knob button input bug - Apple Community

Hello Saruiz1,

We understand your iPhone disconnects from CarPlay while connected since updating your iPhone. We'd be happy to go over some information with you.

We'd like you to try the following steps in order:

1. If you have a case on your device, we'd like to have you remove the case and test the issue. Do you notice the same behavior without the case?
2. Forget the stereo from Settings > General > CarPlay > [stereo name].
3. Forget the iPhone from the settings (stereo user guide for instructions).
4. Rename the iPhone in Settings > General > About > Name.
5. Reset network settings on the iPhone - This resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
6. If wired CarPlay, test with a shorter Apple approved Lightning cable.
7. If no shorter cable is available test with another Apple approved Lightning cable.

We look forward to an update.

Take care.

Thank you. I disabled assistive touch and that solved the issue. I wish Apple fully tested their updates before sending them out. There’s no excuse for an update to cause a problem that wasn’t there before. I have never had a problem with using assistive touch with car play until the update.

Regardless of what community specialists are suggesting to fix the error, we should not have to go through all these settings changes to get CarPlay to work. 11/28 and still experiencing issues. Get it fixed apple.

I ended up doing a hard re-set of all settings about a few days ago. It has resolved the problem on my iPhone XR for the time being, but unless Apple fixes the issue in the next update, I'm afraid it is only a matter of time before it happens again. We should NOT have to re-set our phones to get them to work with CarPlay.

Hi,

After installing the ios 14.2 update, the navigation button in my car, the transition between the carplay menus and sub-menus were not entered. The problem was resolved when I inactivated the Assistive touch. Thank you.

It is unbelievably that almost every time these “upgrades” I will say “downgrades” come there follow a lot of issues with the adjustments :-(

With this latest upgrade I got problem with my CarPlay and maps - have now installed the good old GPS maps in my car!

Poor service I need to say.

Since upgrading to IOS 14.2, major issues with CarPlay. I disconnected multiple times, deleted both CarPlay and BT, reinstalled without success.

My wife and I have same phone (iPhone 11Max) and both are ios 14.2. Her phone worked CarPlay in my vehicle, mine didn’t. The only difference was BT.

I deleted BT off vehicle, forgot BT on phone, removed CarPlay and rebooted. CarPlay works perfectly now connected via charging cable.

I have the same problem. Carplay applications cannot be selected when Assisivetouch is turned on. Even if I turn off Assisivetouch, carplay does not work properly, shuts down by itself, freezes, disconnects, does not work properly, not stable.

Disable assistive touch and that should fix the problem. Hopefully apple will fix the issue on a new OS build

I did a hard reset on my iPhone 6 plus and that fixed it on both my cars where neither worked before